TI9 not working at all

yesterday, i downloaded the latest version of TI9 [build 2247, if my memory is correct]. it installed fine but when i tried to make a full partition backup, it failed. the problem occurs when selecting the folder where the backup is to be made. once i click on the '+' next to 'my computer' to open the folder list, TI9 freezes.

the same happens when trying to view a backup made with TI8.

my box:

PIII 1.8 GHz
768 MB RAM
WinXP SP2 with full updates from M$

 

There is another thread listing similar problems, and I responded as follows: "No problems here. I have also upgraded to 9.0.2247 from 8.0. However, first I deleted the version 8.0 acronis secure zone, then uninstalled version 8.0. I then installed the upgrade to 9.0.2247..........so maybe give that a try. Good luck!"

 

mmm...... your suggestion was what i did in the first place, so you were obviously luckier than i. thanks anyway

 

The other thread discussing the issue...

 

Hello everyone,

Thank you for choosing Acronis Disk Backup Software.

The discussion moved to this thread.

Thank you.
--
Alexey Popov