Ti8 does not recognize image saved on exterior disk

Discussion in 'Acronis True Image Product Line' started by Waiting, Jul 31, 2006.

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  1. Waiting

    Waiting Registered Member

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    I created an image on my Maxtor 200GB exterior drive------

    but when I try to verify the image.....

    I receive a message: "No document properties are available for this file"

    Type of files "Image Archives (*.tib)

    How do I open this image
     
  2. jmk94903

    jmk94903 Registered Member

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    OK, a bit more info will help.

    1. What version and build of TrueImage are you using?

    2. Did you use the verification function in TI to attempt to verify the image?

    3. When you examine the Maxtor external drive, what files do you see on it with the .tib extension?
     
  3. Waiting

    Waiting Registered Member

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    1. Using TI version 8

    2. Yes, I used the verification function which verified it was ok

    3. On my Max exterior drive...I see all the files backups that I made.

    My problem may be the following:

    After starting the program ... TI-8 asks for a file name for the backup.
    Below the file name is a box for entering "file types" ....We can either enter "tib" files or "all files"........

    I choose "all files"....I hope yu can understand what I'm trying to say.
     
  4. dld

    dld Registered Member

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    http://img336.imageshack.us/img336/7406/screenshot005copybc8.jpg
     
  5. Waiting

    Waiting Registered Member

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    Files of type: When should I choose "All Files"
    and when should I choose ".tib"?


    If I choose All files in the lower box. Then do I type in ".tib" in
    the upper file name box? What do you recommend? Thank you.
     
  6. dld

    dld Registered Member

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    There really is no need to choose All Files in the lower box. You can choose .tib in both boxes.

    In the Screenshot I chose All Files for the lower box. The resulting tree for S: drive shows I had one .text file and three .tib files. Had I chosen .tib for the lower box, the tree would have shown only the three .tib files.
     
  7. jmk94903

    jmk94903 Registered Member

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    OK, everything is fine. You successfully created and verified your backup image.

    There are two ways to "open" the backup image.

    The first is when you use the TI Restore function to restore the image to your hard drive. This wipes out the current contents and takes you back to when the image was made. This is great for correcting virus damage, a bad installation of new hardware or software or any other problem that renders your system unstable or unbootable.

    The second is to mount the image in order to recover one or more data files to replace ones that have been corrupted, changed or deleted on your hard drive. In version 8, this is the Explore function (it was renamed to Plug in version 9). Select this and then navigate to your image.

    OK?
     
  8. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Waiting,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept our apologies for the delay with the response.

    Please note that if you do not specify the extension (*.tib) for the image backup archive during its creation you still should be able to create and then restore/validate this image archive by means of Acronis True Image. Just start Acronis True Image, select the needed action (restore/validate/mount), follow the steps of Wizard and select the image file.

    By default, files in all Acronis True Image Home archives have a “.tib” extension and we recommend that you select "Backup Archive (*.tib)" in the "Files of type" section. In this case you do not need to specify the extension manually in the "File name" field (only the name of the backup like "MyBackup").

    Thank you.
    --
    Aleksandr Isakov
     
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