Hi All. After a short while, I have noticed that the incremental backups are almost as big as the initiial full backup! My initial backup was 51GB, the following incremental was 39gb. I have had similar issues with many of my clients. They are SCREAMING for answers, as they have all upgraded from the free seagate diskwizard (by acronis) to TI2009 to get features like incremental backups and scheduling (unreliable/broken too). I am developing a very bad reputation for having recomended TI2009!! Of course acronis refused to respond to requests for refunds before the 30 days was up and now say it is too late! Support has run out too, not that they were of any help. Those useless buggers just ran us in circles until the 30 days ran out. Why is incremental not working properly? Have we done something wrong? Rick.