Hello! First time here, hope someone can help. I've recently installed TI11. I had been using TI9 for quite some time and was happy. After completing the first full image backup in TI11 successfully, I wanted to use the Create Bootable Rescue Media function but it's nonfunctional. When launching Media Builder (either from inside TI11 or it's own entry in the Acronis Program Group), the very first screen which should offer Acronis components to be included on the Bootable Rescue Media has no entries from which to choose. The selection boxes on both side of the screen are blank like Media Builder doesn't know which Acronis products I have installed (only TI11). Since there's nothing else to do, clicking Next produces an error box telling me I should choose one or more options first! I've tried uninstalling, reinstalling, rebooting, etc. several times. No change. Anyone ever seen this problem? Am I overlooking something? Acronis' website was no help and my trouble ticket with c/s has no response yet. Any help would be greatly appreciated. Thank you!