I have tried TI 10 and TI 11 with the same results. The product(s) work fine when operating from a windows environment; all of the tools work. The problem I am having is that neither product will complete a restore while running from the bootable rescue disk. The images are validated and then mounted to insure image integrity. Further, the images will restore from a windows environment. This tells me external disk where the images are stored is good, the connection is good, the image is good, the receiving computer and drive are good. This leaves only the bootable disk. The restore process will start and write approximately 30 percent of the task and then stall indefinitely. I have tried every option I am aware of and have not found a workaround. I am turning to your collective expertise for help. HP dv9000t, core2duo 1.83, dual 100gb drives, attempting restore from WD external via usb. Thank you in advance.