TI10(4940),400GB Cloning, IDE to SATA = SLOW (SATA to IDE = FAST)

Discussion in 'Acronis True Image Product Line' started by alexz, Sep 15, 2007.

Thread Status:
Not open for further replies.
  1. alexz

    alexz Registered Member

    Joined:
    Sep 15, 2007
    Posts:
    8
    Hi,

    I recently cloned a hard drive with 400GB of data from sata to ide and it took 2 hours to do it with ATI 10 (BUILD 4940).

    Now I tried to clone it back again to the sata hard drive from ide, and it took +12 hours!!!

    sata hard drive is 7200rpm configured @ udma5 (no udma6 is available with this drive)

    ide hard drive is 7200rpm ata 100, udma5 too, with the latest chipset drivers installed from Intel.

    the ide hard drive is connected alone on the primary ide port. (no slave cdrom)

    the bios and the intel application acccelerator shows the ide hard drive using 80 cable type and udma5 mode enabled

    no antivirus running

    tried this tweak with no results: http://support.microsoft.com/kb/247951/en-us

    i have no idea what is causing this poblem.

    thanks in advance for your answers.

    regards,
    alex.
     
  2. MudCrab

    MudCrab Imaging Specialist

    Joined:
    Nov 3, 2006
    Posts:
    6,482
    Location:
    California
    If using the Full Mode version from the TI CD, have you tried the quiet acpi=off noapic option detailed in Section II of the PLEASE READ BEFORE YOU POST thread?

    If using the Windows version to do the cloning, have you tried the TI CD? Does it give the same times?

    You might also update to the latest build (4,942) and see if that makes a difference.
     
  3. alexz

    alexz Registered Member

    Joined:
    Sep 15, 2007
    Posts:
    8
    tried both things. different versions. same result = slow from ide to sata.
     
  4. MudCrab

    MudCrab Imaging Specialist

    Joined:
    Nov 3, 2006
    Posts:
    6,482
    Location:
    California
    Did you try the latest build (4,942)? Or are you including that in "both things"?
     
  5. alexz

    alexz Registered Member

    Joined:
    Sep 15, 2007
    Posts:
    8
    yes, that is included.
     
  6. MudCrab

    MudCrab Imaging Specialist

    Joined:
    Nov 3, 2006
    Posts:
    6,482
    Location:
    California
    Do you get the same large difference in times if you create an IMAGE (instead of a CLONE) and save it to the other drive?
     
  7. alexz

    alexz Registered Member

    Joined:
    Sep 15, 2007
    Posts:
    8
    yes, there is no difference between both things (image or clone)

    furthermore, i tried copying a single 10gb file using the copy command from C: (ide) to D: (sata) and the result is the same = slow transfer speed from ide to sata.

    however, from sata to ide is really REALLY fast.

    so, i dont have idea why sending a file from ide is slow, and receiving is fast.
     
  8. MudCrab

    MudCrab Imaging Specialist

    Joined:
    Nov 3, 2006
    Posts:
    6,482
    Location:
    California
    If Windows copy does the same thing, then at least the problem is not related to TI.

    Also, since it exhibits the same symptoms when in Windows and when booted to the TI CD, it doesn't seem to be a driver problem (unless both the Windows and Linux drivers have the same problem, which is unlikely).

    Is there a BIOS update for the computer that deals with a problem like this?

    Do you have the throughput specifications for the IDE drive? Does it list what the Read and Write MB/s should be?

    Do you have an external USB 2.0 hard drive? If you do, have you tested if you get the same
    slow IDE->USB and fast USB->IDE copy speeds?
     
  9. alexz

    alexz Registered Member

    Joined:
    Sep 15, 2007
    Posts:
    8
    The BIOS is the latest version from Intel.

    The hard drive specification is the same for both hard drives.

    IDE is 400GB (7200rpm, 16mb buffer, udma5)

    SATA is 400GB (7200rpm, 16mb buffer, udma5{udma6 is not available})

    i tried using an external hard drive through USB and FIREWIRE (ieee1394) and the speed is the same from ide to anything.
     
  10. MudCrab

    MudCrab Imaging Specialist

    Joined:
    Nov 3, 2006
    Posts:
    6,482
    Location:
    California
    I was referring to the actual spec sheet (white paper, or whatever they call it) on the drive model. The detailed specs will usually list read/write rates, access times, average times, max drop G's, etc.

    Do you have another IDE drive you could put in the computer to test a copy from it? If it is also slow, then I would assume the problem is with the motherboard/chipset.

    If the SATA drive is not connected and you run a copy test to the USB drive, is it still slow? Perhaps it's a problem with having both IDE and SATA drives connected.
     
  11. alexz

    alexz Registered Member

    Joined:
    Sep 15, 2007
    Posts:
    8
    IDE

    Key Specifications Seagate Barracuda 400GB Hard Drive IDE/PATA

    Manufacturer Seagate
    Manufacturer Part # ST3400632A-RK
    Capacity and Interface Formatted Gbytes 400 GB
    Interface ATA/100
    Performance Internal Transfer Rt 95 Mbytes/sec
    External Transfer Rt 100 Mbytes/sec
    Avg. Sustained Transfer Rate 65 Mbytes/sec
    Average Seek 8 msec
    Average Latency 4.16 msec
    Multisegmented Cache 16 Mbytes
    Spindle Speed 7200 RPM
    Configuration and Organization Bytes per Sector 512
    Logical CHS 16383/16/63
    Recording Method 16/17 EPRML
    Contact Start-Stops 50000
    Available Sectors 586, 072, 368
    Reliability/Data Integrity S.M.A.R.T. capable Yes
    Nonrecoverable Read Errors per Bits 1 per 10^14
    Service Life/Warranty 5/5
    Power Requirements +12 VDC +/-5% 2.8 amps
    Operating Avg 12.8 watts
    Environmental Operating Temperature 0 to 60 C
    Non Operating Temperature -40 to 70 C
    Acoustics, Idle 2.8 bels
    Dimensions
    (H X W X D) Unit 1" x 4" x 5.78"
    Weight Unit 1.4 lbs
    Warranty 5 Years



    SATA (2x STRIPPED RAID)


    Seagate Barracuda 200GB 7200.7

    Manufacturer Seagate
    Manufacturer Part # ST3200822AS
    Capacity and Interface Formatted Gbytes 200 GB
    Interface Serial ATA/150
    Performance Internal Transfer Rt 95 Mbytes/sec
    External Transfer Rt 150 Mbytes/sec
    Avg. Sustained Transfer Rate 65 Mbytes/sec
    Average Seek 8.5 msec
    Average Latency 4.16 msec
    Multisegmented Cache 8 Mbytes
    Spindle Speed 7200 RPM
    Configuration and Organization Bytes per Sector 512
    Logical CHS 16383/16/63
    Recording Method 16/17 EPRML
    Contact Start-Stops 50000
    Available Sectors 781, 422, 768
    Reliability/Data Integrity S.M.A.R.T. capable Yes
    Nonrecoverable Read Errors per Bits 1 per 10^14
    Service Life/Warranty 5/5
    Power Requirements +12 VDC +/-5% 2.8 amps
    Operating Avg 12.8 watts
    Environmental Operating Temperature 0 to 60 C
    Non Operating Temperature -40 to 70 C
    Acoustics, Idle 2.8 bels
    Dimensions
    (H X W X D) Unit 3.5"x1/3H
    Weight Unit 1.3 lbs
    Warranty 5 Years
     
  12. alexz

    alexz Registered Member

    Joined:
    Sep 15, 2007
    Posts:
    8
    BTW, I guess that 2 hours vs 16 hours for cloning 400GB is a gap very big between 150Mb/s and 100Mb/s. of external transfer. am i right?
     
  13. MudCrab

    MudCrab Imaging Specialist

    Joined:
    Nov 3, 2006
    Posts:
    6,482
    Location:
    California
    Both drives have about the same sustained transfer rate so the problem is not the drive (unless that particular IDE drive is not working correctly for reading).
     
  14. alexz

    alexz Registered Member

    Joined:
    Sep 15, 2007
    Posts:
    8
    i dont think so.

    i tried with another ide & sata drive drive on another machine/motherboard using windows xp sp2, and the transfer speed is the same from ide to sata (slow) and faster from sata to ide.

    perhaps its limited inside of windows xp.

    i would be glad if somebody could test it transfering a file from sata to ide, and from ide to sata to see if the problem is with my hard drives, or with my raid controller.

    thanks.

    regards,
    alex.
     
Thread Status:
Not open for further replies.