TI to External USB HD

Hi

DELL Dimension 4400 Home XPSP2 , no home network

Upgraded to TI 8.0 in August , was using CD-RW's for .tibs

Just bought plain Maxtor 3100 (not One-Touch ) 80 GB External HD USB 2.0 (pre-formatted to FAT32 but I reformatted to NTFS)

All background programmes closed etc

Maxtor's own Diagnostic Tool says this HD working fine. So does Device Manager .

Tried my TI 8.0 771build first. 4.0gb .tib of normal compression would write
in 1 minute.
Got following ERROR MESSAGE during write
E00070001 Internal error unhandled exception

Decided to download latest TI 786 build.

Now states 4.0GB .tib of normal compression will take 2 hours to write !!! To a 2.0 USB !??

On the Ext HD , disk cacheing is enabled for Performance Optimisation (through Policies in Properties ).

Nothing else on my Ext HD, bought it JUST for True Image .tibs

Uninstalled 786 and re-installed, same thing .

Totally confused , any help much appreciated. Thank you in advance for any time you can spend to help

thank you
ken

 

Hello Ken,

Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

Could you please send the Acronis Report and sysinfo.txt files along with the description of your hardware configuration to support@acronis.com. To learn how to get the necessary files please refer to https://www.wilderssecurity.com/showthread.php?t=55317

Thank you.

--
Ilya Toytman

 

Sounds like you don't have a USB 2.0 controller loaded or drive is plugged into
a usb1 port or usb cable is not 2.0 compliant..I have a Dell 4500 with XP pro sp2 and write over 13gb to a maxtor 60gb drive in a generic usb 2.0 case at
full speed using TI8.0.776..Just do a windows copy of some files and see what speed they go over at..

 

I have a similar setup to yours and I get the 2 hour messagebut then it quickly begins to decrease the time required and it finishes in a reasonable amout of time.I suggest that you try it again and ait a few minutes and see if the same thing happens to you
G Licht

 

Thankyou Guest and Glicht for your time and thoughts

My Device Manager shows 5 USB Controllers
2 UHC , a 2442 and a 2444
2 USB Root Hubs
and one recent addition , auto placed by Maxtor/Windows I suspect , for a USB Mass Storage Device ( a specific driver for the 3100 I suppose )

My USB cable came in the Maxtor box , so I presume it is 2.0 compliant ( as the product is sold as a 2.0 with backward compliance to a 1.1 ).

I used Windows Explorer to copy a 22MB file onto the Ext HD and it appeared to take around 22 seconds , suggesting a 1.1 transfer rate
I have connected my 2.0 to a front port on the Dell Dimension 4400 . Is that the same for you please Glicht ?

Any further help would be much appreciated .

Ilya , I have done as you asked.

thanks
ken



.

 

It would appear that your motherboard specs do not indicate USB 2.0. I believe you will have to buy a USB 2.0 Add-in card.

 

Thank you beenthereb4 and others for your replies

Dell now tell me I need a PCI 2.0 card . I will buy shortly and try . I post this for the benefit of others who will go through this frustration

However, when I tried an image yesterday , hoping my backward compliant EXT HD would trfr at 1.1 speed, guess what . 1.5 hours for a 4.0 Gb compressed ,tib.
That doesn't seem right ?

My Windows Explorer file copy only seemed to go over at 1MB a second too ?

Thanks
ken
Any thoughts welcome

 

That time is good for a 1.1 image! But, don't worry. It will seem like lightning speed when you get your 2.0 card!