TI to External USB HD

Discussion in 'Acronis True Image Product Line' started by kreidicp, Dec 16, 2004.

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  1. kreidicp

    kreidicp Registered Member

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    Hi

    DELL Dimension 4400 Home XPSP2 , no home network

    Upgraded to TI 8.0 in August , was using CD-RW's for .tibs

    Just bought plain Maxtor 3100 (not One-Touch ) 80 GB External HD USB 2.0 (pre-formatted to FAT32 but I reformatted to NTFS)

    All background programmes closed etc

    Maxtor's own Diagnostic Tool says this HD working fine. So does Device Manager .

    Tried my TI 8.0 771build first. 4.0gb .tib of normal compression would write
    in 1 minute.
    Got following ERROR MESSAGE during write
    E00070001 Internal error unhandled exception

    Decided to download latest TI 786 build.

    Now states 4.0GB .tib of normal compression will take 2 hours to write !!! To a 2.0 USB !o_O??

    On the Ext HD , disk cacheing is enabled for Performance Optimisation (through Policies in Properties ).

    Nothing else on my Ext HD, bought it JUST for True Image .tibs

    Uninstalled 786 and re-installed, same thing .

    Totally confused , any help much appreciated. Thank you in advance for any time you can spend to help

    thank you
    ken
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

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    25,885
  3. ???

    ??? Guest

    Sounds like you don't have a USB 2.0 controller loaded or drive is plugged into
    a usb1 port or usb cable is not 2.0 compliant..I have a Dell 4500 with XP pro sp2 and write over 13gb to a maxtor 60gb drive in a generic usb 2.0 case at
    full speed using TI8.0.776..Just do a windows copy of some files and see what speed they go over at..
     
  4. glicht

    glicht Registered Member

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    Dec 15, 2004
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    I have a similar setup to yours and I get the 2 hour messagebut then it quickly begins to decrease the time required and it finishes in a reasonable amout of time.I suggest that you try it again and ait a few minutes and see if the same thing happens to you
    G Licht
     
  5. kreidicp

    kreidicp Registered Member

    Joined:
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    Thankyou Guest and Glicht for your time and thoughts

    My Device Manager shows 5 USB Controllers
    2 UHC , a 2442 and a 2444
    2 USB Root Hubs
    and one recent addition , auto placed by Maxtor/Windows I suspect , for a USB Mass Storage Device ( a specific driver for the 3100 I suppose )

    My USB cable came in the Maxtor box , so I presume it is 2.0 compliant ( as the product is sold as a 2.0 with backward compliance to a 1.1 ).

    I used Windows Explorer to copy a 22MB file onto the Ext HD and it appeared to take around 22 seconds , suggesting a 1.1 transfer rate o_O
    I have connected my 2.0 to a front port on the Dell Dimension 4400 . Is that the same for you please Glicht ?

    Any further help would be much appreciated .

    Ilya , I have done as you asked.

    thanks
    ken



    .
     
  6. beenthereb4

    beenthereb4 Registered Member

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    It would appear that your motherboard specs do not indicate USB 2.0. I believe you will have to buy a USB 2.0 Add-in card.
     
  7. kreidicp

    kreidicp Registered Member

    Joined:
    Sep 9, 2004
    Posts:
    11
    Thank you beenthereb4 and others for your replies

    Dell now tell me I need a PCI 2.0 card . I will buy shortly and try . I post this for the benefit of others who will go through this frustration

    However, when I tried an image yesterday , hoping my backward compliant EXT HD would trfr at 1.1 speed, guess what . 1.5 hours for a 4.0 Gb compressed ,tib.
    That doesn't seem right ?

    My Windows Explorer file copy only seemed to go over at 1MB a second too ?

    Thanks
    ken
    Any thoughts welcome
     
  8. beenthereb4

    beenthereb4 Registered Member

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    That time is good for a 1.1 image! But, don't worry. It will seem like lightning speed when you get your 2.0 card!
     
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