TI* does not assign drive letter

I am using the TI6 and/or TI8 under XP pro. The TI cannot/will not assuign a drive letter to a partition. The system hangs and has to be turned offf to reboot.
Any ideas out there. Thanks . ole

 

Hi, ole

Welcome to Wilders and TrueImage Forums.

Please could you explain a bit more?

Take Care,
TheQuest

 

Hi TheQuest,
Thanks for responding.
If I insert a cd that has a single backup TIB file that contains the whole back-up'ed partition and I want to "Explore Image" then I go through the on screen required procedure and finishes off by hitting "Proceed". From there on the system should map the cd to a drive letter and I should be able to browse the tib-file, but it never assigs a drive letter . It just hangs. I cannot close down the system. If I use the task manager to close it down I get the message that the system is waiting for a respons from me but leaves me no space to enter anything. I have tried to copy the tib-file to one of the HDs. Same result.
Regards, Ole

 

Hi, ole

Does the Image verify ok.

When you try to Explore the Image are you giving it a drive letter if yes, DO NOT give it a drive letter, just tell Ti to mount the Image and then click OK.

Take Care,
TheQuest

 

Hi TheQuest,

Everything seems to be fine.
I have tried to let the system assign the drive letter and I have tried to do it manually. Same result. The system hangs.

Thanks Ole

 

Hello Ole --

Please contact support@acronis.com with your problem as it seems sort of complex and requires soem investigation.

Thank you.

--
Best regards,
Anton Gromov

Acronis, Inc.
395 Oyster Point Blvd. Suite 213
South San Francisco
CA 94080 USA
http://www.acronis.com/

Acronis... Compute with confidence

 

Acronis Moderator,

I cannot e-mail you on support@wanadoo.fr. The message comes back saying that " host relay.acronis.ru said : 450 SPAM. Your address 83.129.207.198 is in my spam database"

Is tyhis a hacker joke?

I tried to fax you. I could not get through. I am bewitched!!!!!!!

Coould you try to mail me hebin@wanadoo.fr

Ole

 

Acronis Moderator,

Error in my message. I of course use your address support@acronis.com

Sorry, Ole