TI 9 Upgrade, Price is different?

Hello Forum

just I bought online TI 9 Upgrade from Acronis Homepage.
I have choosen only TI 9 for 29,99.
But as I did purchase with my MasterCard, I had to pay 34,55 EU?
Why?
I have downloaded theprogram.

2. Since 30 min I'm waiting for the confirmation Mail with the Serial Number etc.

But nothing happened.
What can I do??
Never before ( since TI 6.x) I have had these problems :-((

I Have sent a Mail to the Acronis Contact/ Support Mail

 

VAT tax.

 

Ähm..what do you mean??
What is VAT and "tax" ?

And why I do not get a confirmation Mail with the Serail Number?

Now , it's 1 hour I'm waiting. :-(

 

The VAT tax is added to the 29.99 price since you live in Europe.
I'm assuming the serial number will come by email once they verify the funds and their servers update.
I'd give it a few hours before starting to panic.

 

I believe VAT (Value added tax) translates to mehrwertsteur

 

Or BTW in Dutch.
But why not pay in dollars, much cheaper for us "Euro"peans.
I am also waiting, 14 hours or so

 

Thx to all,
now I know enough

so I will wait for the mail a little quiter

 

Hello wokoenig and janloef,

Thank you for choosing Acronis Disk Backup Software.

First of all, please check your mailbox that contains junk mail, since your order confirmation letter might be there.

If that's not the case and you still did not receive your order confirmation e-mail then please send a letter containing the information about your purchase of Acronis software (order number, e-mail, where did you purchase our product, etc.) to support@acronis.com along with the link to this thread. We will do our best in order to provide you with the solution as soon as possible.

Thank you.
--
Alexey Popov