TI 9 product registration broken

I purchased the TI9 upgrade (big mistake) yesterday and registered it.

TI 9 isn't listed as one of my registered products but if I try to re-register it I am told that my serial number is already registered.

Please fix this so I can (hopefully) get a version of TI 9 fairly soon that works.

John

 

Hello John,

Thank you for choosing Acronis Disk Backup Software.

Please send a letter containing your serial number and e-mail address that you used to register the software to support@acronis.com along with the information about your purchase of Acronis True Image 9.0 (order number, e-mail, where did you purchase our product, etc.) and the link to this thread. We will certainly help you.

Thank you.
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Alexey Popov