TI 9 build 2247 dies when I try to select backup location

Discussion in 'Acronis True Image Product Line' started by Ed Troy, Sep 25, 2005.

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  1. Ed Troy

    Ed Troy Guest

    I downloaded the trial version of TrueImage 9 a couple of days ago. I need it to work. It worked ok on Win2k machine, but when I tried to use it on another machine (this one a Dell Latitude notebook) it bombs out. I am using the same 400 GB USB backup drive in both cases. (Connected to whatever machine I am trying to back up.) It lets me select the partitions that I want to back up, but when it wants me to tell it where to put the backup, as soon as I click on the + sign next to my computer to open up the selections, so as to choose the USB drive, the programs bombs out with a message "Trueimage.exe has generated errors and will be closed by windows. You need to restart the program. An error log is being created." The only error log I can find is something from a program called "Dr. Watson". It says an application error, code c05, occurred.
    Does anyone have any idea what the problem is? I've tried uninstalling and re-installing.
     
  2. Ed Troy

    Ed Troy Guest

    Correction, the error mentioned by Dr. Watson is an access violation, code c05, and, it names the PID where the fault occurred as belonging to Dr. Watson.
     
  3. dscrap

    dscrap Registered Member

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    There is already a thread covering this issue.

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  4. Acronis Support

    Acronis Support Acronis Support Staff

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