TI 11 and Windows Vista Problems

Discussion in 'Acronis True Image Product Line' started by fazerjam, Oct 7, 2007.

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  1. fazerjam

    fazerjam Registered Member

    Joined:
    Oct 28, 2006
    Posts:
    10
    Hi,

    i have use before TI 10 without Problems. After i Install now TI 11 i have a lot of Problems.

    Much times(Backup,Restore and so on...), there will come a Windows Vista Error, that Windows Vista must close TI 11.

    In the Eventlog :

    System

    - Provider

    [ Name] Application Error

    - EventID 1000

    [ Qualifiers] 0

    Level 2

    Task 100

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2007-10-07T09:04:40.000Z

    EventRecordID 8277

    Channel Application

    Computer XXXXXX

    Security


    - EventData

    TrueImage.exe
    11.0.0.8010
    46d8332b
    unknown
    0.0.0.0
    00000000
    80000004
    002276a6
    1bb0
    01c808c0d46ca64a
     
  2. DwnNdrty

    DwnNdrty Registered Member

    Joined:
    Mar 28, 2007
    Posts:
    3,335
    Location:
    Florida - USA
    If TI 10 was working with your present system, go back to TI 10.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello fazerjam,

    Thank you for choosing Acronis Disk Backup Software.
    The 11.0.0.8010 indicates that you're using build 8010 of Acronis True Image 11 Home. The first thing to be recommended is to download and install the latest build (8027) of the product, which is available at our web site.

    Please use your serial number to register your copy of Acronis True Image 11 Home at http://www.acronis.com/homecomputing/registration/ and then you will be able to download the installation package for the latest build from http://www.acronis.com/homecomputing/my/products/

    If the problem is not eliminated by installing the latest build of the product please submit a request for technical support via web form. Provide the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    We are always at your service should you have any further questions.

    Thank you,

    Best Regards,
    Alexey Bogomolov
     
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