TI 10.4850 rescue disc trouble

Discussion in 'Acronis True Image Product Line' started by potsdam, Oct 18, 2006.

Thread Status:
Not open for further replies.
  1. potsdam

    potsdam Registered Member

    Joined:
    Oct 18, 2006
    Posts:
    4
    Location:
    Potsdam, Germany
    high,

    just downloaded TI 10 to use its rescue cd for backups:

    - after booting from cd to full and moving the mouse (ps2 or serial, usb not testet) the system (various DELL Optiplex systems) crashs and reboots

    - if serving by keyboard and want to write a image to network: crash and reboot when choining a network computer

    - usb cdr not found

    result for me

    absolutely unusable

    call to support in germany: "this number is not registered"
    call to company-number: busy or none goes to the phone
    supportticket on the website - no answer (OK, it is only 2 hours ago)
     
  2. bodgy

    bodgy Registered Member

    Joined:
    Sep 22, 2005
    Posts:
    2,387
    Location:
    Qld.
    Does it work if you select safe mode?

    Have you tried the TI9 trick fo F11 then when the quiet command pops up type in acpi=off noapic


    Colin
     
  3. potsdam

    potsdam Registered Member

    Joined:
    Oct 18, 2006
    Posts:
    4
    Location:
    Potsdam, Germany
    safe mode starts with DOS - if i read correctly - there are no usb and network drivers loaded - i need usb and/or network

    yes in safe mode it dont crash when moving the mouse

    i tried without quit and acpi=off noapic - without results:rolleyes:
     
  4. potsdam

    potsdam Registered Member

    Joined:
    Oct 18, 2006
    Posts:
    4
    Location:
    Potsdam, Germany
    now i reached the support - he will talk with the developers ...
     
  5. bodgy

    bodgy Registered Member

    Joined:
    Sep 22, 2005
    Posts:
    2,387
    Location:
    Qld.
    - Linux actually

    Depending on your motherboard and BIOS they may still work.

    Try adding acpi=off nousb after pressing F11


    Colin
     
  6. potsdam

    potsdam Registered Member

    Joined:
    Oct 18, 2006
    Posts:
    4
    Location:
    Potsdam, Germany
    after a call with the support i tried acpi=off nousb noapic nofw nousb2 in various combinations - without result

    I will return the software. The support made the obliging offer…

    thanks
     
Thread Status:
Not open for further replies.