Thunderbird issues

Discussion in 'ESET Smart Security' started by rony474, May 27, 2009.

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  1. rony474

    rony474 Registered Member

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    Hello ,
    using the newest ESS 4 , interessting thing what happened , emails are without the ESET signature and also the ESET symbols are missing in Thunderbird.
    screen shot http://img10.imageshack.us/img10/7726/picegw.jpg

    has anybody a solution for it ? ..

    My OS is windows 7 x 64
    running ESS 4.0.437 -> test mode enabled
    And Thunderbird 2.0.0.21

    Thanks..

    R.
     
    Last edited: May 28, 2009
  2. estbird

    estbird Eset Staff

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    Did you try to uninstall ESET Smart Security and then install it again?
    It looks like damaged installation.
     
  3. rony474

    rony474 Registered Member

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    it was a clean install , and it worked for some days ,, after that i have this issues... also reinstalled now , same ,
     
    Last edited: May 28, 2009
  4. estbird

    estbird Eset Staff

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    Which language version you have installed?
    English?
     
  5. rony474

    rony474 Registered Member

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    english.
     
  6. estbird

    estbird Eset Staff

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    can you confirm that you have following files in your install directory
    ESET Smart Security\x86\eplgTbEmon.dll
    ESET Smart Security\x86\eplgTbSmon.dll
    ESET Smart Security\Mozilla Thunderbird\Components\eplgTb.dll

    and every has version 4.0.437.0
    and verify whether digital signature of file those files is OK.
     
  7. rony474

    rony474 Registered Member

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    i can confirm that these files are present , version is ok , and signed from eset.
     
  8. estbird

    estbird Eset Staff

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    well,

    i installed windows 7 ultimate RC (build 7100)
    then i installed ESET_SMART_SECURITY 4.0.437 x64
    and then I installed Mozilla Thunderbird 2.0.0.21
    an everything is works ok

    this is a file structure in eset folder directory i got
    can you confirm that you have the same ?

    ESET\ESET Smart Security\
    67,568 callmsi.exe
    167,984 DMON.dll
    245,680 ecls.exe
    54,696 ecmd.exe
    56,232 eeclnt.exe
    2,692,520 egui.exe
    170,544 eguiAmon.dll
    115,472 eguiDmon.dll
    126,272 eguiEmon.dll
    1,400,888 eguiEpfw.dll
    110,328 eguiMailPlugins.dll
    682,400 eguiProduct.dll
    429,104 eguiScan.dll
    225,688 eguiSmon.dll
    388,440 eguiUpdate.dll
    18,144 eh64.exe
    23,296 EHttpSrv.exe
    48,589 em000_32.dat
    55,905 em000_64.dat
    374,119 em001_32.dat
    18,743,858 em002_32.dat
    284,902 em003_32.dat
    439,868 em004_32.dat
    48,010 em005_32.dat
    49,345 em006_32.dat
    51,321 em006_64.dat
    182,230 em008_32.dat
    248,699 em008_64.dat
    985,918 em009_32.dat
    1,083,490 em009_64.dat
    688,409 em010_32.dat
    30,170 em013_64.dat
    11,952 eplgHooks.dll
    403,360 eplgOE.dll
    256,064 eplgOEEmon.dll
    443,024 eplgOESmon.dll
    4,809,153 eset.chm
    24,285 eula.rtf
    88,168 http_dll.dll
    1,659,448 mfc80.dll
    1,655,864 mfc80u.dll
    1,871 Microsoft.VC80.CRT.manifest
    2,373 Microsoft.VC80.MFC.manifest
    1,239 Microsoft.VC80.MFCLOC.manifest
    799,800 msvcr80.dll
    210,744 shellExt.dll
    965,704 SysInspector.exe
    1,100,640 SysRescue.exe
    293,656 updater.dll

    ESET\ESET Smart Security\Drivers\eamon
    7,225 eamon.cat
    1,523 eamon.inf
    142,776 eamon.sys

    ESET\ESET Smart Security\Drivers\ehdrv
    7,225 ehdrv.cat
    1,483 ehdrv.inf
    134,024 ehdrv.sys

    ESET\ESET Smart Security\Drivers\epfw
    7,225 epfw.cat
    1,493 epfw.inf
    165,960 epfw.sys

    ESET\ESET Smart Security\Drivers\epfwndis
    7,515 epfwndis.cat
    3,421 epfwndis.inf
    33,608 epfwndis.sys
    1,461 epfwnd_m.inf

    ESET\ESET Smart Security\Drivers\epfwwfp
    7,225 epfwwfp.cat
    1,506 EpfwWfp.inf
    44,944 EpfwWfp.sys

    ESET\ESET Smart Security\License

    ESET\ESET Smart Security\Mozilla Thunderbird
    29 chrome.manifest
    741 install.rdf

    ESET\ESET Smart Security\Mozilla Thunderbird\Components
    365,256 eplgTb.dll
    749 eplgTb.xpt

    ESET\ESET Smart Security\x86
    155,040 DMON.dll
    731,840 ekrn.exe
    175,640 ekrnAmon.dll
    113,840 ekrnDmon.dll
    117,960 ekrnEmon.dll
    1,061,440 ekrnEpfw.dll
    109,720 ekrnMailPlugins.dll
    175,640 ekrnScan.dll
    220,960 ekrnSmon.dll
    7,212,136 ekrnSmonEngine.dll
    159,160 ekrnUpdate.dll
    336,320 eplgOE.dll
    200,360 eplgOEEmon.dll
    369,280 eplgOESmon.dll
    282,760 eplgOutlook.dll
    163,280 eplgOutlookEmon.dll
    398,120 eplgOutlookSmon.dll
    212,720 eplgTbEmon.dll
    398,120 eplgTbSmon.dll
    1,869 Microsoft.VC80.CRT.manifest
    548,864 msvcp80.dll
    626,688 msvcr80.dll
    258,040 PPESET.dll
    625 PPEset.inf
    183,880 shellExt.dll
    220,960 updater.dll
     
  9. rony474

    rony474 Registered Member

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    same .. i decided to ignore this bug. All other working great. Removed integration from Eset into shell and Thunderbird ..
     
  10. rony474

    rony474 Registered Member

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    Hello ,
    ive found out , that my problems where affected with the "test mode" enabled in updates. Tried to install EAV and worked but i have enabled test mode and the problem with the shell integration and also thunderbird was again there.

    Thanks for help ..
     
  11. estbird

    estbird Eset Staff

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    I confirm,
    that it is caused by "test mode" enabled in updates.

    I successfully reproduced it.
     
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