Thunderbird 3.1.4 no Eset tab?

Discussion in 'ESET Smart Security' started by flateric1975, Nov 2, 2010.

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  1. flateric1975

    flateric1975 Registered Member

    Dec 31, 2009

    I am using ESS

    About a week ago my Thunderbird e-mail software was updated and it was updated to 3.1.4 . It wanted to restart so i let it when Thunderbird came back . The ESet tab had gone. Now ESS is not checking my e-mails for spam or i cant set e-mails as spam like before. I use to be able to right click or select the tab and tell it that this is spam and then it would deal with that e-mail address if any more spam came. The stats in the software it self dont change like before.

    So why has this happened ?

    When is there an update to fix this please i have a 2 year key and i paid for spam protection and am not getting it. Not good enough really. Everytime Thunderbird updates i get this issue. It should not be the case.

    Yet it says in forum supports Thunderbird.

    So come on ESet any news please i should have a free months for this to be honest am not happy. thank you.
  2. Marcos

    Marcos Eset Staff Account

    Nov 22, 2002
    Try the following:
    1, in TB setup, navigate to Tools -> Add-ons -> Extensions and make sure ESS is enabled. If not, enable it and restart TB.

    2, with TB closed, in the main ESS setup (F5), navigate to Miscellaneous -> Email client integration, uncheck "Integrate into Mozilla Thunderbird" and click ok. Repeat this step and re-enable integration, then run TB.
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