The personal firewall is disabled most likely due,,,,,,

Discussion in 'ESET Smart Security' started by Sly 27, May 5, 2008.

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  1. Sly 27

    Sly 27 Registered Member

    Joined:
    May 5, 2008
    Posts:
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    I have encountered a lot of trouble with Eset Smart
    Security home edition.
    First problem i had was that after installation web
    browsers wouldn't work nor would other programs
    requiring internet..ex Yahoo messenger.
    I uninstalled program downloaded your updated version
    from your page and reinstalled.
    Now everything works BUT eset smart security.
    I keep having this same message if i click the red
    icon in the task bar:"The personal firewall is
    disabled most likely due to its installation being
    corrupted. We recommend that you reinstall eset smart
    security as soon as possible|". I did uninstall-
    reboot, reinstall- reboot, uninstall - reboot, and
    reinstall reboot sequence several times same result.
    Opening Personal Firewall configuration says: " No
    filtering mode defined. The personal Firewall is
    malfunctioning A computer restart may be required"
    It's pointless to say that a computer restart doesn't
    solve the problem.
    Now I downloaded SysInspector and saved a log file
    that i am attaching here.
    Please advise what am i supposed to do.
    Many thanks,
    Sly
     
  2. Eryan

    Eryan Eset Staff Account

    Joined:
    Jan 17, 2008
    Posts:
    181
    Hi, this type of error is often caused by leftovers from a previous antivirus installation. Just checking, did you completely uninstall any old AV software?
     
  3. Sly 27

    Sly 27 Registered Member

    Joined:
    May 5, 2008
    Posts:
    2
    well duh...i think i did...i used add/remove software from control panel to remove ZA i had how do i check if everything is completeley removed? what do i do next?
     
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