The driver detected a controller error on \device\cdrom1

Discussion in 'hardware' started by philby, Apr 17, 2010.

Thread Status:
Not open for further replies.
  1. philby

    philby Registered Member

    Joined:
    Jan 10, 2008
    Posts:
    940
    Hello again

    I was trying to help someone else today (my first mistake :)) and wanted to image their system prior to tinkering in case of disaster using Macrium boot disk. I found I couldn't boot from the optical drive so, once into the machine, I checked Event Viewer (Vista SP1) and found about 34000 entries (!!) under system as per thread title.

    I tried a number of different dvd/cd brands and the best I could get via right-click > explore or open in Explorer was a brief flash of an empty Explorer window.

    The optical drive was reported as present and working correctly in Device Manager.

    All I could think of doing was to uninstall the relevant driver in Device Manager and force the hardware to be re-detected by Windows. This had no effect at all.

    I also scanned with MBAM / Prevx / HMP just in case the drive had been somehow hijacked and looked for anything immediately dodgy in Autoruns - nothing obvious (to me anyway).

    Clutching pointlessly at straws, I also turned Autoplay off, on and then off again - no change.

    In short, my question is:

    Does the Windows error message necessarily mean it was a hardware issue (IDE cabling etc.) or could there be something else on the soft-side that I should have looked at?

    Another unsatisfactory outcome - I'm having a bad week....

    Thanks in advance for any pointers.

    philby
     
  2. Cudni

    Cudni Global Moderator

    Joined:
    May 24, 2009
    Posts:
    6,956
    Location:
    Somethingshire
    what is the error id code? I think you are right in suspecting hardware more. A new drive will be needed
     
  3. philby

    philby Registered Member

    Joined:
    Jan 10, 2008
    Posts:
    940
    I think it was Event ID 11, but that's all I recall.

    Thanks Cudni - feel a little bit better about it now.

    philby
     
  4. mvario

    mvario Registered Member

    Joined:
    Sep 16, 2008
    Posts:
    339
    Location:
    Haddonfield, IL
    Try a bootable disc, like a linux live disc. Set the bios to boot from it and cycle the power off and on. If it doesn't boot then it's likely hardware (check the cables)
     
  5. Novastar 3d

    Novastar 3d Registered Member

    Joined:
    May 3, 2009
    Posts:
    62
    I wouldn't ever try a LINUX live CD on a windows machine again, but thats just me. I had similar problems As Philby AFTER trying it last time.
     
  6. Sully

    Sully Registered Member

    Joined:
    Dec 23, 2005
    Posts:
    3,719
    This error is most commonly associated with either a failing drive, a faulty data cable or a power issue.

    Usually it is a failing drive, but I have seen a data cable that was in a box, not moving for years, suddenly cause problems ending in problems like this and usually erroneous data.

    Years ago I swore off round IDE cables. I have had more issues with those than the standard flat 40/80 pin ribbon cables.

    Sul.
     
Loading...
Thread Status:
Not open for further replies.