The dark side of Comodo products

Discussion in 'other anti-malware software' started by Chivesh, Sep 26, 2009.

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  1. Chivesh

    Chivesh Registered Member

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  2. Eww. Looks like my original distrust for their software as well was right, glad I ditched the product.
     
  3. PROROOTECT

    PROROOTECT Registered Member

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  4. jmonge

    jmonge Registered Member

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    can we really trust comodo again?
     
  5. Saraceno

    Saraceno Registered Member

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    Some of the replies: one from comodo and the author of the blog.

    comodo.jpg
    comodo 1.jpg

    Personally, wouldn't stop me from using Comodo's products.
     
  6. jmonge

    jmonge Registered Member

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    i was planing to use comodo antivirus with D+ after prevx expired:D
     
  7. Saraceno

    Saraceno Registered Member

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    Sleep well at night jmonge, unless you're an FBI agent, you'll be ok. ;)
     
  8. jmonge

    jmonge Registered Member

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    lol it is only almost 7 pm here plus i got a big cup of coffee:D
     
  9. CogitoTesting

    CogitoTesting Registered Member

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    Still do. CIS is a wonderful product. I really do not understand the logic behind a person intention. A lot of products has similar license agreement; however, only Comodo gets picked on.
     
  10. jmonge

    jmonge Registered Member

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    just imagine having DefenSeWall and Comodo Antivirus D+;) ;)
     
  11. mvdu

    mvdu Registered Member

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    But other companies are not so vague. It is my decision not to use them.
     
  12. jmonge

    jmonge Registered Member

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    But Comodo is Good At Rmoving Malware:D
     
  13. acr1965

    acr1965 Registered Member

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    I don't think it should be a big surprise that these companies offering free products collect information. Comodo is certainly pretty vague in what they collect, though. I remember when they used Google Analytics in their help forum without notifying anyone. IIRC it was Stem or someone else who brought the issue up after noticing odd firewall behavior after visiting the Comodo forum. I believe the answer provided as to why this type of info was collected was because other sites do it too. Certainly not acceptable from a "security" vendor. And reminds me of another company that offers "today only" specials when it is the same "special" everyday.
     
  14. CogitoTesting

    CogitoTesting Registered Member

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    Privacy statements:

    Trend Micro

    Privacy Statement

    This statement discloses the privacy practices for the entire website.

    Trend Micro, Inc. has adopted a set of information management guidelines which serve as the basis for our customer relationships. Any changes to these policies will be posted on this page.

    What information does Trend Micro gather/track about you?
    Trend Micro requires that consumers supply personal information, including name, company, telephone number and email address, prior to receiving evaluations software and other specific corporate and informational materials. Trend Micro also logs IP addresses, Web browser information, referral information, and pages visited for the purposes of improving both the navigation and marketing of the website.


    What does Trend Micro do with the information it gathers?
    Trend Micro, or it representatives will often follow up, either by email, phone, or mail with people who have filled out forms and downloaded evaluations software or other information from our website.

    Using the email addresses provided at registration, Trend Micro periodically sends promotional email about new products, product enhancements and special offers. Upon request, Trend Micro will remove any subscriber (and his or her personal information) from our database, or allow any subscriber to "opt out" of further contact or change/correct personal information that the subscriber states is erroneous.

    With whom does Trend Micro share the information it gathers/tracks?
    Trend Micro does not release personal information about any individual subscriber to outside third parties. Trend Micro does share personal information with our resellers, distributors and global offices for the purpose of providing our customers with high quality, localized service. This process often includes sending the personal information gathered through forms on the website across international borders.

    Trend Micro is not responsible for the content or the privacy policies of Web sites to which it may link.


    Symantec:

    Privacy; Data Protection:
    From time to time, the Software may collect certain information from the computer on which it is installed, which may include:

    - Information regarding installation of the Software. This information indicates to Symantec whether installation of the Software was successfully completed and is collected by Symantec for the purpose of evaluating and improving Symantec’s product installation success rate. This information will not be correlated with any personally identifiable information.

    - Information on potential security risks as well as URLs of websites visited that the Software deems potentially fraudulent. The URLs could contain personally identifiable information that a potentially fraudulent website is attempting to obtain without Your permission. This information is collected by Symantec for the purpose of evaluating and improving the ability of Symantec’s products to detect malicious behavior, potentially fraudulent websites and other Internet security risks. This information will not be
    correlated with any personally identifiable information.

    - URLs of websites visited as well as search keywords and search results only if the Norton Safe Web feature is enabled. This information is collected by Symantec for the purpose of evaluating and advising You regarding potential threats and risks that may be associated with a particular Web site before You view it. This information will not be correlated with any personally identifiable information.


    - Portable executable files that are identified as potential malware, including information on the actions taken by such files at the time of installation. These files are submitted to Symantec using the Software’s automatic submission function. The collected files could contain personally identifiable information that has been obtained by the malware without Your permission. Files of this type are being collected by Symantec only for the purpose
    of improving the ability of Symantec’s products to detect malicious behavior. Symantec will not correlate these files with any personally identifiable information.

    Such automatic submission function may be deactivated after installation by following the instructions in the Documentation for applicable products.

    - The name given during initial setup to the computer on which the Software is being installed. If collected, the name will be used by Symantec as an account name for such computer under which You may elect to receive additional services and/or under which You may use certain features of the Software. You may change the account name at any time after installation of the Software (recommended).

    - Other general, statistical information used for license administration, product analysis, and for improving product functionality. This information will not be correlated with any personally identifiable information. The collected information as set out above is necessary for the performance of the Software and/or for the purpose of optimizing the functionality of Symantec’s products and may be transferred to the Symantec group in the United States or other countries that may have less protective data protection laws
    than the region in which You are situated (including the European Union), but Symantec has taken steps so that the collected information, if transferred, receives an adequate level of protection.

    McAfee:


    Privacy policy
    Our mailing address:

    McAfee, Inc.
    Attn: Privacy Officer - 3rd Floor
    3965 Freedom Circle
    Santa Clara, CA 95054
    Reach us by:

    E-mail: privacy@mcafee.com

    This statement discloses the privacy practices for McAfee, Inc.® Please note that because we are very sensitive to the privacy concerns of our home users, we have additional precautions in place to protect the personal information that consumers provide. If you are a home user, please review our Consumer Privacy Policy.

    Consumer privacy policy
    What information we collect

    McAfee asks you for information when you register as a customer, purchase one of our products; download free evaluation software, upgrades, or white papers; order e-mail newsletters, respond to a marketing campaign, or place orders on the www.mcafeesecurity.com site. We use the information we gather to improve the user experience on our site, identify frequent visitors and for the following purposes:

    * To provide product, fulfill an order, or complete a transaction
    * To ensure that the products you purchase are up to date and operating correctly, and to provide the appropriate level of support

    In addition, we may use your information to improve the content of our Web site, products, and services; to alert you to product upgrades, updates, and renewal information regarding your product; and to share special offers, product announcements, and other new services from McAfee, Inc. When you register or make a purchase, we offer you the opportunity to opt into or out of these uses of your information.
    If you do not choose to opt out initially, you may still block future contact of this type by simply following the unsubscribe instructions that accompany all such communications, or by contacting us at the above address.

    We e-mail service notifications inform you about the status of your service orders or accounts, and to provide updates and technical notices. These messages are essential to maintain your subscription and the functionality of our services, so there is no opt-out available for service notifications, and these messages cannot be blocked.

    We follow strict best practices for e-mail marketing and customer contact, and we urge our business partners to do so as well. For more information on our practices, please click here
    Who we share it with

    We may share the information you provide with our business partners who act on our behalf for the uses described above.
    How we offer our customers a choice

    If you do not want McAfee to contact you or your company for marketing purposes by e-mail, postal mail, fax and/or phone, you may opt out by contacting our customer service, by sending e-mail, or writing to us at the above address.

    Please note that we do not allow our customers to opt out of contact that is required for the functionality of our products and services.
    Security of your information

    McAfee uses state-of-the-art security technology to protect our customer data. Access to customer information is restricted to authorized personnel only. Credit card numbers are only used for payment processing and automatic renewals, where applicable, and are never retained for marketing or other purposes.
    Access to your information

    If you are a home user or consumer and you wish to view or correct McAfee's information about you or your company, please click the "My Account" link. Enterprise customers who wish to change or view information should contact their sales representative or contact us at the above address.

    References:

    http://us.trendmicro.com/us/about/company/privacystatement/

    http://www.symantec.com/content/en/us/about/media/N360_3_EULA.pdf

    http://www.mcafee.com/us/about/privacy.html

    PS: Bold emphasis mine, not in original web document.


    As anyone can see Privacy disclosure and agreement is common practice among many security companies and yet some are trying to make Comodo pass for the devil, may God forbid.
     
  15. Cudni

    Cudni Global Moderator

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    so maybe Comodo should clarify exactly what personal data is collected like other companies spell out? So people, who care, can make an educated decision if it is worth it.
     
  16. BlueZannetti

    BlueZannetti Administrator

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    To all:

    The only direction this thread seems able to go is speculation heaped on speculation mixed with touch of personal impression.

    Anyone can read, or at least attempt to decipher, the EULA and make their personal decisions based on that reading. One can also weigh their own impression of the vendor's overall track record and render a decision on that basis.

    If clarifications are desired, or opinions regarding the current situation are to be offered, the situation is really the same as for any other vendor - use the vendor's dedicated support mechanisms to obtain any needed clarification or to offer your own opinions on the matter.

    With that, thread closed.

    Blue
     
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