Technical Advice

Discussion in 'other security issues & news' started by tomdy2k, May 20, 2013.

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  1. tomdy2k

    tomdy2k Registered Member

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    Was trying direct pass but didn't work on my 2 banking sites....Called trend micro who said i have a 87% file corruption due to a trojan and someone that is trying to access my info, and it will cost me 99 bucks for a one time fix..

    now what?
     
    Last edited: May 20, 2013
  2. TheKid7

    TheKid7 Registered Member

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    Scan & Clean with one or more of the following:

    1. Hitman Pro (Requires Internet Access at the time of scan to work properly.)

    2. Malwarebytes Anti-Malware (Requires Internet Access to be updated.)

    3. A "Live" Antivirus Rescue CD, such as: 1. Kaspersky Rescue Disk 10, 2. Dr.Web LiveCD, etc.

    The BEST "Fix" for your problem would be to restore a Image of the Windows System Partition which you feel is Malware free.
     
  3. tomdy2k

    tomdy2k Registered Member

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    I called Trend Micro again ..they ran super anti spyware and found two pup's but they say only they can remove it..duh?:rolleyes:
     
  4. TheKid7

    TheKid7 Registered Member

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    I think that one of the "Live" Antivirus Rescue CD's stand a good chance at cleaning the Malware. Also, Hitman Pro stands a good chance at cleaning the Malware. Have your tried Malwarebytes Anti-Malware?
     
  5. tomdy2k

    tomdy2k Registered Member

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    Malware bites says I.m clean!!
     
  6. TheKid7

    TheKid7 Registered Member

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  7. SweX

    SweX Registered Member

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  8. Baserk

    Baserk Registered Member

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    Reformat and reinstall.
    Probably the answer most users don't want to read but imo it's no use doing banking on a once compromised machine (if you're not up to task/able to remove any malware trace yourself).
    Don't frolic around with numerous online scanners, boot-cds, av fast scans, deep scans and what not, scanning for hours/days.
    And don't pay 99$ for a 'SAS fix', that's just :rolleyes: .
    Just as an example, TrendMicro might remove the actual malware but not every single trace. If you'd then try another AV, it could find/'trip over' such a trace and you'll be warned of a possible banking malware infection and you're back at spending time finding a solution for a new problem.

    Go for 100% secure, reformat/remove your current windows partition (and Win7 boot partition) and reinstall. And perhaps reconsider your current security setup.
     
  9. fax

    fax Registered Member

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    Updates? Or you abandoned this thread?
     
  10. fax

    fax Registered Member

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    Definitively abandoned.... why users asks for help get feedback and never take care to report back? Not nice… :mad:
     
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