tcpsvcs.exe error by imon.dll

Discussion in 'NOD32 version 2 Forum' started by ShunterAlhena, Nov 3, 2004.

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  1. ShunterAlhena

    ShunterAlhena Registered Member

    Joined:
    Aug 1, 2004
    Posts:
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    Location:
    Szigethalom, Hungary
    Hello,
    Upon logon, I get the message that tcpsvcs.exe had to be shut down due to error. The eventlog blames imon.dll, and online crash analysis also shows it's Nod32's fault. I tried setting tcpsvcs into higher compatibility mode, uninstalling NOD, restarting etc. without use.

    Windows XP SP2 + all updates
    Kerio PF 4.1.1
    NOD32 2.12.3 Standard

    Any help resolving this problem would be greatly appreciated. I plan on buying NOD32, as I'm very satisfied with it's abilities and media feedback, as soon as this damn problem is solved.

    Thanks in advance!
    ShunterAlhena
     
    ShunterAlhena, Nov 3, 2004
    #1
  2. ronjor

    ronjor Global Moderator

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    Location:
    Texas
    ShunterAlhena

    If that were happening to me, I would uninstall NOD, delete the ESET folder in program files, and reinstall NOD without Imon, and do an in depth scan with NOD32 from the system tray.
    I would also make sure that any other antivirus is removed before installing NOD just to eliminate it as a source of problems.
     
    ronjor, Nov 3, 2004
    #2
  3. ShunterAlhena

    ShunterAlhena Registered Member

    Joined:
    Aug 1, 2004
    Posts:
    134
    Location:
    Szigethalom, Hungary
    I'll try this.
    (This XP was installed a few weeks ago and had Panda AV running on it. It has been uninstalled and there came NOD.)
    I found a temporary fix: told Imon to leave tcpsvcs.exe alone. However since that Imon fails to detect some threats it did find previously (like the Eicar test files).
     
    ShunterAlhena, Nov 3, 2004
    #3
  4. ronjor

    ronjor Global Moderator

    Joined:
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    Location:
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    ShunterAlhena

    In my original reply to you, I mention uninstalling and reinstalling NOD.
    It would be easier to just unload Imon from the gui options.
    My apologies for any wasted time. :)
     

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    ronjor, Nov 3, 2004
    #4
  5. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Hi ShunterAlhena, welcome to Wilders.

    Have you cleaned the registry of Panda?

    Can you please send an email to support@nod32.com and place a link to this thread. If you do not hear from Eset within 3 days (allows for weekends), please advise us here...

    Let us know how you go…

    Cheers :D
     
    Blackspear, Nov 3, 2004
    #5
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