tcpsvcs.exe error by imon.dll

Discussion in 'NOD32 version 2 Forum' started by ShunterAlhena, Nov 3, 2004.

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  1. ShunterAlhena

    ShunterAlhena Registered Member

    Joined:
    Aug 1, 2004
    Posts:
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    Location:
    Szigethalom, Hungary
    Hello,
    Upon logon, I get the message that tcpsvcs.exe had to be shut down due to error. The eventlog blames imon.dll, and online crash analysis also shows it's Nod32's fault. I tried setting tcpsvcs into higher compatibility mode, uninstalling NOD, restarting etc. without use.

    Windows XP SP2 + all updates
    Kerio PF 4.1.1
    NOD32 2.12.3 Standard

    Any help resolving this problem would be greatly appreciated. I plan on buying NOD32, as I'm very satisfied with it's abilities and media feedback, as soon as this damn problem is solved.

    Thanks in advance!
    ShunterAlhena
     
  2. ronjor

    ronjor Global Moderator

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    ShunterAlhena

    If that were happening to me, I would uninstall NOD, delete the ESET folder in program files, and reinstall NOD without Imon, and do an in depth scan with NOD32 from the system tray.
    I would also make sure that any other antivirus is removed before installing NOD just to eliminate it as a source of problems.
     
  3. ShunterAlhena

    ShunterAlhena Registered Member

    Joined:
    Aug 1, 2004
    Posts:
    134
    Location:
    Szigethalom, Hungary
    I'll try this.
    (This XP was installed a few weeks ago and had Panda AV running on it. It has been uninstalled and there came NOD.)
    I found a temporary fix: told Imon to leave tcpsvcs.exe alone. However since that Imon fails to detect some threats it did find previously (like the Eicar test files).
     
  4. ronjor

    ronjor Global Moderator

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    ShunterAlhena

    In my original reply to you, I mention uninstalling and reinstalling NOD.
    It would be easier to just unload Imon from the gui options.
    My apologies for any wasted time. :)
     

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  5. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Hi ShunterAlhena, welcome to Wilders.

    Have you cleaned the registry of Panda?

    Can you please send an email to support@nod32.com and place a link to this thread. If you do not hear from Eset within 3 days (allows for weekends), please advise us here...

    Let us know how you go…

    Cheers :D
     
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