T10: eMail notification not working

Discussion in 'Acronis True Image Product Line' started by cpergler, Nov 29, 2006.

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  1. cpergler

    cpergler Registered Member

    Nov 23, 2006
    I have installed T10 home build 4871 and set it up for notifying me whenever a backup ist completed (succsessfully or not). When I click the button for the test message I receive the test mail without any problem. However, the program does not send a message after completing a backup.

    Any suggestions?
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello cpergler,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Could you please specify the IP address of the target computer in the "Computer name" field?

    If the issue persists, please create Windows System Information as it is described in Acronis Help Post. Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Aleksandr Isakov
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