system problems

Discussion in 'adware, spyware & hijack cleaning' started by rufio12, May 20, 2004.

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  1. rufio12

    rufio12 Registered Member

    Mar 2, 2004
    hi, i couldn't find my last post to add this to it. my internet is still bugged with something (accoount:blank). i've tried everything. i can't get a firewall set up. maybe that's what i need. here's my log. please help. thanks.

    Logfile of HijackThis v1.97.7
    Scan saved at 8:30:23 AM, on 5/20/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
    C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
    C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
    C:\Program Files\Bill Good Marketing\Gorilla\b2.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
    C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
    C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
    C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
    C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
    C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Documents and Settings\Ryan Norr\Local Settings\Temp\Temporary Directory 19 for\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\mcahddc.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\mcahddc.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\mcahddc.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\mcahddc.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\mcahddc.dll/sp.html (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\mcahddc.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext =
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {1C17B772-AC36-4CF7-9DA4-F5F6706238DD} - C:\WINDOWS\System32\mcahddc.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
    O16 - DPF: {CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA} (Java Runtime Environment 1.3.1_04) -
    O17 - HKLM\System\CCS\Services\Tcpip\..\{88E173E8-0001-41AD-9080-8276320F9DA4}: NameServer =,
  2. Unzy

    Unzy Registered Member

    Nov 2, 2003
    Hi rufio12,

    Can you please download :

    Open and install it in a folder on your C drive

    Click on start.bat and choose option 1

    A txt file called 'output.txt' will be created in the folder you installed dllfix in

    Copypaste complete contents of output.txt here pelase


  3. rufio12

    rufio12 Registered Member

    Mar 2, 2004
    here's the "output" log. thanks.

    --==***@@@ FIND-ALL' VERSION 5.2 -5/18 @@@***==--

    Thu 05/20/2004
    12:50 PM

    System Info:

    Microsoft Windows XP [Version 5.1.2600]
    C: "" (906F:ADDE) - FS:NTFS clusters:4k
    Total: 79 957 946 368 [74G] - Free: 69 484 138 496 [65G]

    *IE version and Service packs:
    6.0.2800.1106 C:\Program Files\Internet Explorer\Iexplore.exe


    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings
    MinorVersion REG_SZ ;SP1;Q837009;Q832894;Q831167;

    *Google Toolbar version and Attributes: C:\Program Files\google\googletoolbar1.dll
    Defaults: "A" ;"R"
    File not found - C:\Program Files\google\googletoolbar2.dll
    A R C:\Program Files\google\GoogleToolbar1.dll


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]

    *Wmplayer version: C:\Program Files\Windows Media Player\wmplayer.exe C:\Program Files\Windows Media Player\mplayer2.exe

    *M$Java version:

    *PC uptime:
    12:50am up 17 days, 3:26
    Locked or 'Suspect' file(s) found...
    \\?\C:\WINDOWS\System32\HLPHP.DLL +++ File read error
    \\?\C:\WINDOWS\System32\HLPHP.DLL +++ File read error

    *List of top level windows:
    16f01fe 3928 norm SysFader
    200ea 3928 norm CiceroUIWndFrame
    4500b2 3928 norm _Shell_TrayWnd
    1880490 112 norm SysFader
    770614 1240 norm SysFader
    2603ba 2292 norm Cancel Changes
    20502ee 1240 norm SysFader
    1390242 1240 norm SysFader
    1013e 368 norm CiceroUIWndFrame
    10130 368 norm TF_FloatingLangBar_WndTitle
    10026 680 high NetDDE Agent
    12a0244 2832 norm CiceroUIWndFrame
    12101a2 2832 norm CiceroUIWndFrame
    2f00226 1240 norm CiceroUIWndFrame
    1a001b0 1240 norm CiceroUIWndFrame
    3300306 1240 norm CiceroUIWndFrame
    16202da 1240 norm CiceroUIWndFrame
    54055c 1240 norm CiceroUIWndFrame
    8f0632 1240 norm CiceroUIWndFrame
    47007d2 112 norm CiceroUIWndFrame
    1e00588 112 norm CiceroUIWndFrame
    560048a 2832 norm Send
    11401ba 2368 norm C:\WINDOWS\System32\cmd.exe
    16801d6 3480 norm OfficeWatson
    b0162 1240 norm Wilders Security Forums - system problems - Microsoft Internet Explorer
    10e006e 3928 norm dllfix
    50172 3928 norm Acrobat IEHelper
    2d3038c 2292 norm _Static
    3550370 2292 norm Gorilla 2.15 - [Scheduler]
    22803da 2292 norm Baseline 2.1
    3508ce 2832 norm Text
    4d08aa 2832 norm Text
    1a08ec 2832 norm Text
    5c0908 2832 norm Synonym
    210858 2832 norm Synonym
    380916 2832 norm Synonym
    12901e6 2832 norm Microsoft Word
    3108c4 112 norm MCI command handling window
    5708f6 112 norm IMMIF UI
    48a0512 112 norm DDE Server Window
    26f0528 112 norm Acrobat IEHelper
    16f05a2 3400 norm AdbeAcroFocusWatch
    14d059c 1240 norm session Window
    233062a 1240 norm session Window
    a305a6 1240 norm AdbeAcroFocusWatch
    28c067e 1240 norm transport Window
    2460664 1240 norm IMMIF UI
    233066a 3400 norm session Window
    e305d4 3400 norm DDE Server Window
    9e065c 3400 norm Font Capture
    11d05fe 3400 norm transport Window
    17e05a0 3400 norm Adobe Reader
    1830606 1240 norm Acrobat IEHelper
    120128 3860 norm Notification Wnd for RNAdmin
    1fa02d0 1240 norm IMMIF UI
    42103e6 1240 norm Acrobat IEHelper
    16018e 636 norm _Static
    c0194 636 norm Gorilla 2.15
    3101d8 636 norm Baseline 2.1
    1a901d4 1240 norm MCI command handling window
    f601be 1240 norm IMMIF UI
    d40190 1240 norm DDE Server Window
    11a01a4 1240 norm Acrobat IEHelper
    295034e 3928 norm MCI command handling window
    3300332 3928 norm PrintUI_QueueCreate
    6004c 3928 norm Connections Tray
    5004e 3928 norm Power Meter
    5002c 3928 norm MS_WebcheckMonitor
    156018c 2832 norm DDE Server Window
    27017c 2960 norm VirusScan Console
    b603b4 3276 norm VSHWKMON_ReceiverWndProc
    3c01aa 2164 norm VShieldWin_Class
    500ca 3276 norm VirusScan Status
    500cc 3276 norm NAI_VS_STAT
    90068 3708 norm VirusScanSynchMgrClass
    2302a4 3920 norm NotifyAlert
    2101d2 3920 norm WindowsFormsParkingWindow
    2a0138 3920 norm Hidden NotifyIconTarget Window
    260134 3920 norm .NET-BroadcastEventWindow.1.0.5000.0.3
    20120 2376 norm Auto Update Client Window
    10142 380 norm DLBKBMON
    10114 1564 norm Dell Media Experience
    1011a 1936 norm DLBKBMGR
    10116 1764 norm Music Match Tray Applet
    10110 1860 norm Support
    1010c 1548 norm HkWndName
    20044 1540 norm dlbk POR Monitor
    6002a 1540 norm LEXLMPM
    10066 1604 norm
    10064 1604 norm LexPPS BCE Comm Window
    1e0294 3920 norm GDI+ Window
    162025e 1240 norm Bill Good Marketing >> SYSTEM USERS ONLY - Microsoft Internet Explorer
    90690 1240 norm - Microsoft
    12c04a0 112 norm - Microsoft Internet Explorer
    200e6 3928 norm Program Manager

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1C17B772-AC36-4CF7-9DA4-F5F6706238DD}]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]






    [HKEY_CLASSES_ROOT\PROTOCOLS\Filter\Class Install Handler]
    @="AP Class Install Handler filter"

    @="AP Deflate Encoding/Decoding Filter "

    @="AP GZIP Encoding/Decoding Filter "

    @="AP lzdhtml encoding/decoding Filter"



    @="WebView MIME Filter"


    *Security settings for 'Windows' key:

    RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
    Copyright (c) 1999-2001 Frank Heyne Software (
    This program is Freeware, use it on your own risk!

    Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
    (NI) ALLOW Read BUILTIN\Users
    (IO) ALLOW Read BUILTIN\Users
    (NI) ALLOW Read BUILTIN\Power Users
    (IO) ALLOW Read BUILTIN\Power Users
    (NI) ALLOW Full access BUILTIN\Administrators
    (IO) ALLOW Full access BUILTIN\Administrators
    (NI) ALLOW Full access BUILTIN\Administrators
    (IO) ALLOW Full access CREATOR OWNER

    Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
    Read BUILTIN\Users
    Read BUILTIN\Power Users
    Full access BUILTIN\Administrators

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