system files in a image

Discussion in 'Acronis True Image Product Line' started by querty, Oct 18, 2004.

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  1. querty

    querty Guest

    i made an image of my drive C before I installed servive pack 2 as a backup , i deleted the partion for a clean install , it installed ok , i tried to copy some files out of the image but it is saying dir is not accesible access is denied - the dir in question is the admins dir my documents , i have used same name as password for my service pack 2 installation
    any ideas apart from resrtoring the image to copy the files ?
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello querty,

    "i deleted the partion for a clean install" - please clarify what partition you deleted.

    You created a backup before inatalling SP2. Then you installed it. Is it right?

    Or you created backup, then installed a fresh copy of Windows and then installed SP2.

    Thank you.

    Best regards,
    Andrew Berezovsky
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