System error #384

Discussion in 'adware, spyware & hijack cleaning' started by Dr Richard Clark, Apr 1, 2004.

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  1. Hi
    My web homepage has been hijacked - a screen now appears with the title "Detected SpyWare! System error #384"

    I have run Ad-aware and have the following Hijackthis log:

    Logfile of HijackThis v1.97.7
    Scan saved at 11:01:11, on 01/04/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\reg32.exe
    C:\Program Files\Yahoo!\Messenger\ypager.exe
    C:\Program Files\CConnect\CConnect.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Richard Clark\Local Settings\Temp\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.catlist.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = C:\WINDOWS\system32\searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.catlist.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.catlist.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINDOWS\system32\searchbar.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://vnfbbz.t.muxa.cc/s.php?aid=420 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://teen-biz.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
    F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe,C:\WINDOWS\System32\svcinit.exe
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Services] C:\WINDOWS\svchost.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Reg32] C:\WINDOWS\reg32.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: CorrectConnect.lnk = C:\Program Files\CConnect\CConnect.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.yahoo.com/games/play/client/exentctl_0_0_0_1.ocx
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37643.5979050926
    O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://dload.ipbill.com/del/loader.cab
    O16 - DPF: {D1B80EBF-1A26-4FEC-B0B9-DCB934C6507E} - http://dialup.carpediem.fr/CABS/1,0,3,8/fr/AccesMembre.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    I hope that you can help!!
    Many thanks
    R
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi Richard,

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.catlist.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = C:\WINDOWS\system32\searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.catlist.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.catlist.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINDOWS\system32\searchbar.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://vnfbbz.t.muxa.cc/s.php?aid=420 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://teen-biz.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
    F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe,C:\WINDOWS\System32\svcinit.exe

    O4 - HKLM\..\Run: [Services] C:\WINDOWS\svchost.exe

    O4 - HKLM\..\Run: [Reg32] C:\WINDOWS\reg32.exe

    O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} - http://dload.ipbill.com/del/loader.cab
    O16 - DPF: {D1B80EBF-1A26-4FEC-B0B9-DCB934C6507E} - http://dialup.carpediem.fr/CABS/1,0,3,8/fr/AccesMembre.cab

    Then download and run: http://www.spywareinfoforum.com/~merijn/files/CWShredder.exe
    Use the Fix button and follow the instructions you will receive.

    Then reboot.
    Read this on how to minimize the risk of infection: http://boards.cexx.org/viewtopic.php?t=957.

    Regards,

    Pieter
     
  3. Thanks Pieter
    This has worked well - I'm most grateful.
    Regards
    Richard
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Glad we could help. :)

    Pieter
     
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