Hi. I bought the new System Backup & Recovery 10 Suite about three weeks ago and installed it 10 days ago into my new Windows 7 system (the pc itself isn't new but Windows 7 is, as of about Nov. 26 - I installed it from scratch - clean install). I am writing because this evening, System Backup 2010 - a component of the suite - stalled (stayed "stuck" at 15 minutes to go for a long while). I hadn't had the experience before, with two previous backups. Any ideas what could cause this? Task Manager didn't say the program "wasn't responding" but System Backup just wasn't progressing any more and I had to use Task Manager to shut it down. For now, I will use the "Smart Backup Wizard" in the main program (System Backup & Recovery Suite). I will add that I have a 320 GB Maxtor OneTouch USB hard drive for my backup disk images. Thanks for any suggestions here.