Sysprep+Acronis "destroyed" my Server!?

Discussion in 'Acronis True Image Product Line' started by Vladimir_Spidla, Jul 31, 2009.

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  1. Vladimir_Spidla

    Vladimir_Spidla Registered Member

    Joined:
    Jul 31, 2009
    Posts:
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    Hi,

    One of our Servers is quite old and in order to be able to replace the server prompt we started to backup the server by using syspref and acronis true image server like acronis faq http://www.acronis.com/homecomputing/products/trueimage/faq/clone-windows-to-hardware/

    So we run sysprep.exe -mini and created a image of the server. So far everything was just fine, but after we rebooted the server everything looked like a new installation the data are still there but the server doesn't run anymore.

    How could this happen? I mean does using sysprep+acronis always mean *create a image but you loose your system* o_O?

    I tried to undo the whole sysprep thing but I am stucking in the recover console because the admin pw doesn't fit anymore.


    How can we fix this again and how can I backup my servers in the future without "Universal Restore" with sysprep ´+acronis but still having a running server afterwards ??


    Thanks in advance!!

    Vladimir
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Vladimir,

    Thank you for using Acronis Corporate Products

    Could you please provide us with the exact title of your product? What is the build number of your Acronis software? You can find out the build number by selecting "Help" option, "About".

    Please make sure that you are using the latest build of Acronis True Image. If the build number differs from the latest one, please download and install the latest build. You can learn more on how to download the latest build here

    Thank you.

    --
    Oleg Lee
     
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