My Dad uses his laptop on business trips, on open public WIFI networks a lot, especially at hotels. He always ends up with a bunch of crap. (must look at porn a lot or something while on business ) He came to me saying his machine was all messed up, so I ran SAS (I showed him how but he's a computer moron). About 10 trojans, a BUNCH of adware/spyware etc. on there. SAS cleaned it all; afterwards, I ran ewido and A2 online scans, along with Trend Micro House call. Trend found 2 viruses; the others just a couple tracking cookies. The first time this happened, I used all the various online scanners and they didn't get everything; SAS finished it up and made it squeaky clean. Reviews, Schmeviews, this product works in the real world better than any other I've used, especially at actually cleaning and repairing infections.