Super Anti-spyware false positives

Discussion in 'other anti-malware software' started by TrojanHunter, Nov 23, 2008.

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  1. TrojanHunter

    TrojanHunter Registered Member

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    Does anyone else experience false positives when using Super Anti-spyware? This software has so far detected some files since installation on my PC, that I know for sure are not infected. One of them was a legitimate program file and SAS told me it was a Trojan. I know Super Anti-spyware has done good Jobs of clearing infected PC's, but I really think the software company needs to sort out the false positives. I know it happens with all security software, but SAS seems particularly bad when it comes to this IMO.
     
  2. tesk

    tesk Registered Member

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    Hi

    I havn't got any FP's since I installed SuperAntiSpyware in May 2008. It has been running nice and smooth. :)
     
  3. ThunderZ

    ThunderZ Registered Member

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    No FP`s here. Have you submitted them?
     
  4. lordpake

    lordpake Registered Member

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    I've never had a single f/p with SAS. If they have such, they are quickly fixed. Mind you I do use the free version so it's possible I miss some f/p's because I don't run SAS constantly and they are fixed when I update.
     
  5. Threedog

    Threedog Registered Member

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    I've never had any here. Just open a support ticket on them. They are a good bunch and very prompt. They will look after you.
     
  6. TrojanHunter

    TrojanHunter Registered Member

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    Yeah, I've summited the files
     
  7. ThunderZ

    ThunderZ Registered Member

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    Then they will probably be fixed within the next update or two. Otherwise I would start questioning the source\type\reason for the detected file(s).
     
  8. TrojanHunter

    TrojanHunter Registered Member

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    My judgment tells me the files are harmless, but to get a second option I did scan the files with Kaspersky, Mcafee, A2 squared, Spyware Doctor and Lavasoft Adaware 2008, they didn't detect these as harmful.
     
  9. TrojanHunter

    TrojanHunter Registered Member

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    Just uploaded to Virus Total, no virus Engine detects them as harmful...looks like a SAS false positive for sure.
     
  10. pugmug

    pugmug Registered Member

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  11. HURST

    HURST Registered Member

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    Not a single FP in over 1 year
     
  12. deanmartin

    deanmartin Registered Member

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    I had one with the recent free ZoneAlarm offer, SAS realtime protection kept blocking my download of ZoneAlarm and i reported it and they confirmed it was a FP. Byway of scanning there's been none.
     
    Last edited: Nov 23, 2008
  13. progress

    progress Guest

    SAS reported some windows update files as trojans on my machine o_O
     
  14. Taliscicero

    Taliscicero Registered Member

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    Never SAS is generally FP free for the most part.
     
  15. GES/POR

    GES/POR Registered Member

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    Never had an fp with SAS either but i wouldnt be bothered with a few either.
     
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