Suggestion: Password Recovery Step In Installer

Discussion in 'ESET NOD32 Antivirus v4 Beta Forum' started by war59312, Nov 28, 2008.

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  1. war59312

    war59312 Registered Member

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    Hello,

    During the install of NOD32 the user can create a password to protect configuration settings, but what if the user forgets their password?

    Why not, at this same configuration page of the installer ask for the user's e-mail address, twice. By doing so this would allow the user to recover their password via their e-mail account. This would of course be totally optional.

    If a user decides to do this, then I highly recommend you send out a welcome e-mail as soon as installation is finished so that the user knows that he/she successfully registered their email address for password recovery.

    Thanks,

    Will
     
  2. Marcos

    Marcos Eset Staff Account

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    The password you set to protect settings is stored on your computer so ESET couldn't resend it to you. The instructions for resetting the password can be found in the knowledgebase.
     
  3. war59312

    war59312 Registered Member

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    O.K in that case, you should at least mention something about that during the install phase.. Even if its just a link to that knowledge base file.
     
  4. proactivelover

    proactivelover Registered Member

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