suddenly 'general compiler error' on updating NOD 64bit 4.2.40 @ WIN 7 64bit

just started - could the signature update on eset server be corrupt? already cleared the update cache...

 

Hello vtol,

Have you tried uninstalling and reinstalling?

http://kb.eset.com/esetkb/index?page=content&id=SOLN2289

Thank you,
Richard

 

how about preventing the Eset server to deliver corrupted code? perhaps a re-install? the matter went away shortly after, say 1 - 2 hours after reported here.

better never than late, but what is the achievement of posting as Eset mod after almost 2 weeks?

 

It's a problem with incompatible modules. Should you come across the error in the future, we'll need to get the following stuff for perusal to troubleshoot general compiler errors:
- dat files from the ESET install folder
- the content of the "C:\Documents and Settings\All Users\Application Data\ESET\ESET NOD32 Antivirus\updfiles\" folder

The fastest fix for this would be a complete uninstallation and installation from scratch if clearing the update cache makes no difference.

 

happening again today, last successful update yesterday



check pm for the dl link of the files requested

 

Hello vtol,

Please use the following Knowledgebase article to resolve an Undocumented Serious Error:
http://kb.eset.com/esetkb/index?page=content&id=SOLN537

Thank you,
Richard

 

I now have this on my machine. running EAV 64 bit on win 7.

In my opinion uninstalling and re-installing is not a satisfactory solution, it's a work around.

Happy to provide what ever information is required to resolve this.

Nathan

 

In order for us to look at the issue it is important that you are able to reproduce this problem after a computer restart. If so, compress the required files mentioned above, upload it somewhere and PM me the link. With the file Vtol has supplied we couldn't reproduce the problem on our side and the update went fine. He also confirmed that he couldn't reproduce the problem after a restart either.