submitting files to nod

Discussion in 'NOD32 version 2 Forum' started by dvk01, May 19, 2005.

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  1. dvk01

    dvk01 Global Moderator

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    I have just updated to 2.5 and have tried to use the internal submit engine to submit some files I strongly suspect are infected with adware/spyware etc that nod doesn't pick up on

    It doesn't seem to want me to quarantine or submit them from insider nod

    am I doing something wrong or will NOD only submit files it detects as possible threats by it's heuristics

    I know I can submit via email and have done, but I want to find out how the internal one works and I can't seem to get it working properly
     
  2. Marcos

    Marcos Eset Staff Account

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    You can submit individual files from within the Quarantine panel - Submit for analysis
     
  3. dvk01

    dvk01 Global Moderator

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    It's OK, I have found out how it works, it just wouldn't let me send until I typed something in the comments box. The help file wasn't clear about that

    There is one small problem though, if you use nod on a network, it will not send files from other computers/ external HD on the network, even though it detects them. you have to move the fiile to a folder on the nod computer first and that might be a problem with some users who use an external HD through a network at home
     
  4. Marcos

    Marcos Eset Staff Account

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    Were those files actually detected by heuristics? I assume they must have been already known threats which would make sense why the Submit for analysis checkbox was greyed out.
     
  5. dvk01

    dvk01 Global Moderator

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    the ones detected as unknown PE-heur allowed me to send

    it was the undetected ones that couldn't be, but once I realised that you need to type something in the comments box, then the submit becomes available

    I will be going through my complete collection of pests( that are not detected) that I have samples for over the next few days and will send some in via the submit section and see if it all works but it only seems to want to send one file at a time rather tahn a complete collection, but I will zip a collection and try that way

    Is there any limit on the file size for internal submissions?
     
  6. Marcos

    Marcos Eset Staff Account

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    If you want to submit a collection of samples, still send them manually to samples@eset.com and not via ThreatSense.Net
     
  7. dvk01

    dvk01 Global Moderator

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    OK will do
     
  8. Firecat

    Firecat Registered Member

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    If you do send the files to samples@eset.com, please ensure that the ZIP file is password protected with the password is 'infected' (without the quotes). :)
     
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