Submit sample issue

Discussion in 'NOD32 version 2 Forum' started by jg88swe, Jun 19, 2004.

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  1. jg88swe

    jg88swe Guest

    Hey... I have a problem with sending sampels to @nod32 adresses, it dont get to them... Is it only me that got that problem or do anyone else have the same problem?
    Do the Eset staff know the issue and working on it?

    Eset you need to fix this error fast, your losing my sampels :(

    Here are two sampels of the issue... I get this error 90% of the times i send to and @nod32 adress, .se .it .com whatever.. i get the same error..(Sampels@nod32.com Sampels@eset.com)



    This is an automatically generated Delivery Status Notification.

    THIS IS A WARNING MESSAGE ONLY.

    YOU DO NOT NEED TO RESEND YOUR MESSAGE.

    Delivery to the following recipients has been delayed.

    support@nod32.se






    From: Jocke _ <mudd_of_--------@hotmail.com>
    To: sampels@nod32.com
    Cc: Sampels@nod32.sk, support@nod32.se, sampels@eset.com
    Subject: Virus Sample
    Sent: den 17 juni 2004 21:17:19
    Contaning a trojan thats used on a popular website !

    NOTE: Copys has been send to several Nod32 adresses to insure it will get to you

    Reply when you get this message so i dont need to send again. Regards JG




    Från: <postmaster@mail.hotmail.com>
    Skickat: den 17 juni 2004 21:28:56
    Till: mudd_of_-------@hotmail.com
    Ämne: Delivery Status Notification (Failure)
    --------------------------------------------------------------------------------

    Bifogad fil: plugin_download.exe.txt.exe.txt (0.03 MB)

    This is an automatically generated Delivery Status Notification.

    Delivery to the following recipients failed.

    sampels@eset.com

    From: Jocke _ <mudd_of_--------@hotmail.com>
    To: sampels@nod32.com
    Cc: Sampels@nod32.sk, support@nod32.se, sampels@eset.com
    Subject: Virus Sample
    Sent: den 17 juni 2004 21:17:19
    Contaning a trojan thats used on a popular website !

    NOTE: Copys has been send to several Nod32 adresses to insure it will get to you

    Reply when you get this message so i dont need to send again. Regards JG





    NOTE:Ive wipeout me email on the sampels..
     
  2. Stephan123

    Stephan123 Registered Member

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  3. sig

    sig Registered Member

    Joined:
    Feb 9, 2002
    Posts:
    716
    From the ESET USA site virus KB FAQ:

    "When Nod32 detects a virus, it offers several actions. One of them is the "Export the file" button. If you want to send a sample to Eset - you can click on it, save it to the disk and send as an attachment to samples@nod32.com. "

    In the past I think people have posted that using the program to notify ESET resulted in an incorrect email address. Perhaps that's the case here? The address Stephan posted should get through to ESET.
     
  4. jg88swe

    jg88swe Guest

    Well sry guys but if you look at the sample it is send to Sampels@nod32.com and ive also got an error message from it...

    But im suprised its only me that have this error.... No one else has this problem?
     
  5. Sandish

    Sandish Registered Member

    Joined:
    Apr 29, 2004
    Posts:
    51
    It´s samPLes@nod32.com - not samPeLs@nod32.com ;)
     
  6. jg88swe

    jg88swe Guest

    ohh :p ... I'll try samples :)
     
  7. jg88swe

    jg88swe Guest

    Thanks now everything works ... as a result of this i've send a virus collection to NOD32 with 9000 infected files witch NOD32 only detected 94%... and a trojan from and popular crack site.
     
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