I've read lots of great stuff about True Image so I decided to give it a try. I'm trialling version 10 on Vista Home premium. First problem is that it won't backup windows mail - technical support is trying to help on this. My second problem is this: I've set up a daily incremental backup. The program has also been setup to email me when it has finished the backup - success or fail. The first day was a full backup (of course) and all went well. Second day was the first incremental and that went ok too. Third day the backup started but never finished. All I got was an email to say the backup failed but the log file did not report any errors. In fact the log file stopped after this entry: "Create Incremental Backup Archive From:Applications and Data Categories To:J: \Acronis\ Compression:Normal Exclude:Files matching mask Match criterion:*.bak, *.~, *.tmp, Ask for the first media:No" I really need reliability in my backup procedure. Anyone have any thoughts as to why it aborted?