Strange problem with ESS

Discussion in 'ESET Smart Security' started by papa33600, Feb 19, 2008.

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  1. papa33600

    papa33600 Registered Member

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    Hello,

    I have the following problem with ESS. Whenever I go to the advanced configuration panel, and when I click on "OK" to validate the settings, the advanced configuration window remains displayed for a certain time, and the problem is that this can last up to let's say 10 seconds.
    Then if I try to close ESS main window, egui.exe hangs...
    The only solution I found is to uninstall the program and reinstall it.

    If someone got this problem and found a workaround, please let me know,
    Thanks
     
  2. proactivelover

    proactivelover Registered Member

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    what's your ESS version?
     
  3. papa33600

    papa33600 Registered Member

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    3.0.630 french
     
  4. proactivelover

    proactivelover Registered Member

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    TRY TO DISABLE ADVANCED HEURISTICS ON Realtime Protection
    then tell if problem gone or not
    and what's your OS (XPSP?) (VISTA) How Much Ram?
     

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  5. papa33600

    papa33600 Registered Member

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    Yes the problem is gone when I uncheck advanced heuristics. But I'd like to keep this option, so what can I do. My OS is XP SP2.
    Thanks
     
  6. papa33600

    papa33600 Registered Member

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    ...I have 2gb ram
     
  7. proactivelover

    proactivelover Registered Member

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