strange problem with build 3633

Discussion in 'Acronis True Image Product Line' started by scaa, Jun 2, 2006.

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  1. scaa

    scaa Registered Member

    Joined:
    Feb 15, 2005
    Posts:
    202
    o_O Since installing the latest build I am having strange problems at infrequent intervals:
    1) It takes about 4/5 minutes for the GUI to be ready
    2) Same problem with shutting down the program , it takes ages
    3) At times getting the error message(see image)
    4) My incremental backups even after installing this version without verifying archive would take about 2 minutes. Now it takes about 15 minutes
     

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  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello scaa,

    Thank you for choosing Acronis Disk Backup Software.

    Please delete all the scripts created before the update from the "C:\Documents and Settings\All Users\Application Data\Acronis\TrueImage\Scripts" folder.

    After that please try to create a new task and see whether the problem remains. If it does remain then please create Windows System Information as it is described in Acronis Help Post and submit a request for technical support. Attach the collected information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
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