Is it normal for Prevx to report it finds malicious crap, by changing its icon to red color, but then when scanning nothing comes up? I'm talking about a system that I'm aware it's infected with a rootkit. So, Prevx is up to something, but when I performed scans, it always came up clean. It happened quite a few times. Unfortunately, it wouldn't provide info about what it detected.
If you could send me the file CSICleanupLog.log from C:\Documents and Settings\All Users\Application Data\PrevxCSI (or C:\ProgramData\PrevxCSI on Vista/7), that should shed some light. If you don't have one, could you save a scan log and send that? Thanks!
I'll try and see if I can do that later on, as I don't have the laptop in question with me right now. Thanks
I did notice that behaviour before, however different as it was on a clean system and that was with the free facebook version and the icon turned red after executing an application which was flagged by the age/spread heuristics, there's no warning since there's no protection license, but scans show nothing as there is no malware found. Perhaps the free version could be altered to show the age/spread warning but not block it?
Oh, the system I'm talking about is also running the facebook version. I thought that it would alert, though?
It would likely not show a warning message on screen - the Facebook version is intended to stay out of the user's way as best as possible. It's likely that it was a temporary file or other file that was removed by something other than Prevx if it then returned back to green on the next scan.