Stolen Laptop

Discussion in 'ESET Server & Remote Administrator' started by James2012, Nov 19, 2012.

Thread Status:
Not open for further replies.
  1. James2012

    James2012 Registered Member

    Joined:
    Aug 15, 2012
    Posts:
    16
    Hi,

    We have had a laptop stolen. We can see the device turning on every so often.

    ESET server allows remote installation of custom software. Have you ever heard of installing "tracking software" once the laptop has already been stolen?

    It would be amazing to get this laptop back. Its been missing for a few months now, but keeps coming online!!!

    Any ideas?
     
  2. mattfrog

    mattfrog Registered Member

    Joined:
    Apr 3, 2012
    Posts:
    85
    Location:
    United Kingdom
    Contact ESET. They will have the IP of the machine/network logged, and can help with the police. They have helped us with this in the past :)
     
  3. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    You should also have a copy of the police report on the stolen laptop to provide to your local ESET office when you contact them.

    Regards,

    Aryeh Goretsky
     
Thread Status:
Not open for further replies.