startup recovery manager

I have a second hard disk in my computer which is used to backup from acronis. A secure zone is also created in this second hard disk. With the new build(937) I find that F11 prompt does not appear. I tried to activate it and got the prompt in the enclosed image. In earlier builds I did not have this problem and I could enter the recovery console. Nothing has changed in my computer.
I need to know how do I get about it now?

 

Hello scaa,

Thank you for choosing Acronis Disk Backup Software.

Could you please create Acronis Report (please see Acronis Help Post for the instructions) and send it to support@acronis.com along with the link to this thread? It will allow us to investigate the problem.

Thank you.
--
Irina Shirokova

 

Boot from the CD and activate it from there, the CD is often more capable for this.