StarHub suffers data breach, but says no system was compromised

guest · Aug 6, 2021

StarHub suffers data breach, but says no system was compromised
Personal data including mobile numbers and email addresses of 57,191 customers have been found on a third-party data dump website
August 6, 2021
https://www.zdnet.com/article/starhub-suffers-data-breach-but-says-no-system-was-compromised/

StarHub says personal data of its customers, including email addresses and mobile numbers, have been found on a dump site. The Singapore telco, however, insists none of its customer database or data systems have been breached.

The data breach was discovered during a "proactive online surveillance" on July 6 by its cybersecurity team, StarHub said in a statement late-Friday unveiling the breach.

On its website informing customers of the incident, the telco said it needed "time" to investigate the incident and assess the impact before confirming the breach publicly. The relevant authorities, however, were informed of the breach.
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According to StarHub, no credit card or bank account details were breached, and there currently were "no indication" the leaked data had been "maliciously misused".

StarHub CEO Nikhil Eapen said in the statement: "Data security and customer privacy are serious matters for StarHub, and I apologise for the concern this incident may be causing our affected customers. We will be transparent and will keep our customers updated.
"We are actively reviewing current protection measures and controls in order to implement and accelerate long-term security improvements," Eapen said.
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StarHub suffers data breach, but says no system was compromised

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