SRP and IE "Flash"

Discussion in 'other anti-malware software' started by Noob, Aug 11, 2010.

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  1. Noob

    Noob Registered Member

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    Been having lots of trouble with SRP and IE8 "Flash".
    Because everytime i open IE 8 (Default Website is the MSN one) it crashes because "FlashUtil10h_ActiveX.exe" crashed.
    I've found the file and unrestricted all the contents in the folder where this file is located and i'm still having this problem. :)
    Anyone got some ideas on how i can stop this happening? o_O

    BTW, my brother uses IE 8 and Firefox 4 Beta Daily that's why i need to enable it.

    Report:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: FlashUtil10h_ActiveX.exe
    Application Version: 10.1.53.64
    Application Timestamp: 4c0e911a
    Fault Module Name: FlashUtil10h_ActiveX.exe
    Fault Module Version: 10.1.53.64
    Fault Module Timestamp: 4c0e911a
    Exception Code: c0000005
    Exception Offset: 0000210d
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
     
  2. Kees1958

    Kees1958 Registered Member

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    I had simular problem on my wife's laptop. Because she wanted to use it (after I upgraded from XP to Win7 Ultimate 32 bits), I tried disabling IE8 and re-able with a new flash install. Did not work. So I disabled IE8 and denied internet access through Firewall and told her 'IE' looked alittle different on Windows7 after installing Iron.

    She is used to Iron now. She only needed to be shown how to save a bookmark in the "favourites" bar. This tells something on how much a 'digilliterate' she is. This was my bad, because she had browsed for help and discovered it was not IE, despite the Vista/Win7 light blue skin and rename of the shortcut. :ouch:

    When I wanted to look at the IE problem, she warned me to not touch it, because it has never worked so smooth ever. So I am afraid I can't help you.

    I think it has something to do with running IE8 as basic user in SRP, while officially this basic user not supported anymore
     
    Last edited: Aug 11, 2010
  3. Sadeghi85

    Sadeghi85 Registered Member

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    You need to white-list C:\Windows\System32\Macromed\Flash\FlashUtil10i_ActiveX.dll in SRP with hash rule, unfortunately that means you need to remove the rule and apply it again after every update.
     
  4. Greg S

    Greg S Registered Member

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    Wouldn't this only be true if the default allow for Windows directory had been removed?
     
  5. Sadeghi85

    Sadeghi85 Registered Member

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    The thing is this new flash copies that dll to the Temp folder with a random 4 character name and .tmp extension. I only mentioned that path to facilitate finding the dll. :)
     
  6. MrBrian

    MrBrian Registered Member

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  7. Noob

    Noob Registered Member

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    Didn't work ;)
     
  8. Noob

    Noob Registered Member

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  9. MrBrian

    MrBrian Registered Member

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    You're welcome :).
     
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