SpywareGuard & OLEAUT32.DLL

Discussion in 'SpywareBlaster & Other Forum' started by ak, Nov 16, 2003.

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  1. ak

    ak Registered Member

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    I am running Win98 and since installing SywareGuard I am experiencing "illegal operation....." errors when starting programs from taskbar or MSOffice Toolbar shortcuts.

    Here are a couple

    MS Toolbar:
    MSOFFICE caused an invalid page fault in
    module OLEAUT32.DLL at 0167:6539f9b9.

    ZoneAlarm:
    EXPLORER caused an invalid page fault in
    module OLEAUT32.DLL at 0167:6536962a.

    When unchecking real time scanning from SG the problem dissapears. Uninstalling SG also cures the problem.

    I have uninstalled and reinstalled SG but the problem remains.

    Any ideas please as I would like to run SG real time scanning?
     
  2. TonyKlein

    TonyKlein Security Expert

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    I was wondering what version of Internet Explorer you're running.

    Updating IE will install a brand new version of the file. It might be worth a try.
     
  3. ak

    ak Registered Member

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    Thanks for the reply, I am running IE6 SP1.
     
  4. TonyKlein

    TonyKlein Security Expert

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    OK, let's first wait for Javacool's opinion on whether this might be an issue he's seen before.
    I suggest we'll take it from there. :)
     
  5. ak

    ak Registered Member

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    Javacool,

    Please may I have your view and suggestions.

    I have also downloaded a fresh copy of SpywareGuard, but the same problems exists.

    Thanks
     
  6. javacool

    javacool BrightFort Moderator

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    What version of Microsoft Office are you using?

    From there, I'll hopefully be able to try to duplicate the problem.

    Thanks in advance,

    -Javacool
     
  7. ak

    ak Registered Member

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    I am using MS Office 97.

    Thanks

    Zak
     
  8. javacool

    javacool BrightFort Moderator

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    I still haven't been able to duplicate this issue - I'm very sorry. :doubt:

    Until I can duplicate it, I'm not sure what other advice to give. Would it be at all possible for you to try uninstalling and reinstalling Office?

    Best regards,

    -Javacool
     
  9. ak

    ak Registered Member

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    Thanks Javacool

    I'll live with the problem for the time being. I intend to do a clean reinstall of Win98 and software incl MS Office 97 in the near future.

    Best wishes

    Zak
     
  10. MickeyTheMan

    MickeyTheMan Security Expert

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    MS office 97 might suggest an outdated oleaut32.dll.
    Try downloading a newer file
    (google will give you where to download it)
    Worth the try.
     
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