Hi folks: This is my second request for help. I d/l SB ver. 3.1 along with the two patches, (I did not have a prior version) installed and clicked desktop icon to run it. Window opened and system froze. I uninstalled and reinstalled and same thing happened. There was no GUI in the window and no error messages appear. Could my IE browser security settings present a conflict with SB? Thoughts, comments, help please and thank you.