SpywareBlaster Bad Sector Problem

Discussion in 'adware, spyware & hijack cleaning' started by ThomasL, May 1, 2004.

Thread Status:
Not open for further replies.
  1. ThomasL

    ThomasL Registered Member

    Joined:
    May 1, 2004
    Posts:
    2
    Thanks for your assistance.
    I recently installed a cable modem and have somehow picked up an internet program that is controlling my Internet Explorer v6.0

    I am trying to download and run SpywareBlaster, but receive the error message "This program has been damaged, possibly by a bad sector of the hard drive or a virus. Please reinstall it."
    I use both SpyBot S&D and Ad-aware and ran both and reinstalled SpywareBlaster with the same results.
    I am now following the recommendation to run HijackThis
    Following is a copy of the log file. Thanks again for your help.

    Logfile of HijackThis v1.97.7
    Scan saved at 11:06:02 AM, on 5/1/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Dantz\Retrospect\retrorun.exe
    C:\WINDOWS\System32\ScsiAccess.EXE
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\Dit.exe
    C:\WINDOWS\mHotkey.exe
    C:\PROGRA~1\Dantz\RETROS~1\ComboButton.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\BigFix\BigFix.exe
    C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
    C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    C:\WINDOWS\system32\ntvdm.exe
    C:\WINDOWS\DitExp.exe
    C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
    C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\bin\HPOVDX05.EXE
    C:\WINDOWS\System32\hpoipm07.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\SpyWare Programs\Spyware Blaster\SpywareBlaster\spywareblaster.exe
    C:\Documents and Settings\Tom\Local Settings\Temp\Temporary Directory 1 for hijackthis1977.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\lmjepm.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\lmjepm.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\lmjepm.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\lmjepm.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\lmjepm.dll/sp.html (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\lmjepm.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {3AEC0A64-0A78-428F-9852-712825CF7B4B} - C:\WINDOWS\System32\lmjepm.dll (file missing)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
    O4 - HKLM\..\Run: [Dit] Dit.exe
    O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
    O4 - HKLM\..\Run: [MaxtorCombo] "C:\PROGRA~1\Dantz\RETROS~1\ComboButton.exe"
    O4 - HKLM\..\Run: [intdctrr] C:\WINDOWS\System32\idctup20.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: Quick Menu.lnk = C:\SKW\QUIKMENU.EXE
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: APC UPS Status.lnk = ?
    O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
    O4 - Global Startup: HP OfficeJet T Series Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    O9 - Extra button: ICQ (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
    O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://www.microsoft.com/sdccommon/download/tgctlins.cab
    O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://c:\MAIN.MHT!http://213.159.117.236/buka.chm::/x.exe
    O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Program Files\Q330994.exe
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/eng/check/qdiagh.cab?319
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
  3. ThomasL

    ThomasL Registered Member

    Joined:
    May 1, 2004
    Posts:
    2
    When I ran the Find.bat a C: prompt window opened, then closed and created the following text file: C:\WINDOWS\System32\EVENTLOG.DLL +++ File read error

    I am not very knowledgeable in the opeerating system. I am trying to install and run SpywareBlaster. Is that the problem we are trying to solve with these steps? I am concerned about adversely affecting the operating system or otherwise compromising the computer performance.
     
  4. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    we are trying to find the bad file that is installing the cws hijacker on your computer that is causing the inabilty to install Syware Blaster and other programs

    that file from find.bat looks like a legitimate windows file and I haven't seen this hijacker overwriting those files yet and replacing them

    so please do this and let's see if it cures the problem

    to see if we can prevent the cws hijackers reinfecting you try this
    a workaround seems to be install a good firewall, lists here http://www.wilders.org/firewalls.htm if you haven't already got one and block these ranges of ports, both incoming and outgoing 209.66.114.0-209.66.115.255 and 81.211.105.0-81.211.105.255 and 213.159.117.0-213.159.118.255
    that stops the known cws servers responding or the hidden files on your computer updating. This works sometimes but not always, but it's a help. The problem with this approach is that some good sites might also be blocked

    First download CWshredder from https://www.wilderssecurity.com/showthread.php?t=14086

    boot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\lmjepm.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\lmjepm.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\lmjepm.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\lmjepm.dll/sp.html (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\lmjepm.dll/sp.html (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\lmjepm.dll/sp.html (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O2 - BHO: (no name) - {3AEC0A64-0A78-428F-9852-712825CF7B4B} - C:\WINDOWS\System32\lmjepm.dll (file missing)
    O4 - HKLM\..\Run: [intdctrr] C:\WINDOWS\System32\idctup20.exe
    O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://c:\MAIN.MHT!http://213.159.117.236/buka.chm::/x.exe
    O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Program Files\Q330994.exe


    Delete these files
    C:\Program Files\Q330994.exe
    c:\MAIN.MHT
    C:\WINDOWS\System32\idctup20.exe

    Now Run Cwshreddder
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.


    Reboot After running cwshredder and as soon as possible follow this advice:
    Now as CWS Hijacks are normally installed via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.

    then
    Reboot normally & post a new hijackthis log where the O4 entry for jushed32.exe will appear so we can remove it



    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R300 28.04.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
Thread Status:
Not open for further replies.