Spyware, system error 384

Discussion in 'adware, spyware & hijack cleaning' started by Lon, Apr 7, 2004.

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  1. Lon

    Lon Guest

    I have ran Adaware 6 and hijack this. The following is my log for hijack this. Will someone email me please?

    Thank you so very much.

    My computer is like a box of chocolates. I open one up looking for something sweet and sometimes bite in to something that makes me sick.

    I have never been to one of these forums. How do I check the answer to this. Wi
    Logfile of HijackThis v1.97.7
    Scan saved at 6:36:38 PM, on 4/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Internet Security\NISUM.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\reg33.exe
    C:\WINDOWS\dl.exe
    C:\WINDOWS\dlm.exe
    C:\WINDOWS\sxchost.exe
    C:\WINDOWS\system32\config\services.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Washer\washer.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Norton Internet Security\ccPxySvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Program Files\America Online 9.0\aolwbspd.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\User\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://greatsearch.biz/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://greatsearch.biz/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://greatsearch.biz/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://greatsearch.biz/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://greatsearch.biz/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://greatsearch.biz/
    R3 - URLSearchHook: iSearch Toolbar - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll
    O2 - BHO: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: iSearch Toolbar - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Reg32] C:\WINDOWS\reg33.exe
    O4 - HKLM\..\Run: [Dial32] C:\WINDOWS\dl.exe
    O4 - HKLM\..\Run: [Dial33] C:\WINDOWS\dlm.exe
    O4 - HKLM\..\Run: [Upgrade Service] C:\WINDOWS\sxchost.exe
    O4 - HKLM\..\Run: [Services Process] C:\WINDOWS\system32\config\services.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
    O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://hard-virgins.com/dl/adv59/x.chm::/load.exe
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} (iSearch Toolbar) - ms-its:mhtml:file://C:\ss.MHT!http://toolbar.isearch.com/install/00002/chm.chm::/files/initial.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
    O16 - DPF: {8AF9A654-6644-46AD-A344-34B71839659E} (Fix Class) - http://www.stlu.com/plugins/Plugin0501.0098/fixst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37996.4231134259
    O17 - HKLM\System\CCS\Services\Tcpip\..\{8FFD0475-4F68-4AA0-9DEC-B749960F9452}: NameServer = 205.188.146.146
     
  2. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,449
    Location:
    North Carolina, USA
    Hi Lon,

    Welcome to Wilders.

    Before you start, please unzip or move HijackThis to a separate folder of its own. The program will make backups in the folder it's in. These easily get lost in a temporary folder or a folder with other programs.

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://greatsearch.biz/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://greatsearch.biz/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://greatsearch.biz/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://greatsearch.biz/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://greatsearch.biz/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://greatsearch.biz/
    R3 - URLSearchHook: iSearch Toolbar - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll
    O2 - BHO: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll

    O3 - Toolbar: iSearch Toolbar - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - C:\WINDOWS\System32\toolbar.dll

    O4 - HKLM\..\Run: [Reg32] C:\WINDOWS\reg33.exe
    O4 - HKLM\..\Run: [Dial32] C:\WINDOWS\dl.exe
    O4 - HKLM\..\Run: [Dial33] C:\WINDOWS\dlm.exe
    O4 - HKLM\..\Run: [Upgrade Service] C:\WINDOWS\sxchost.exe
    O4 - HKLM\..\Run: [Services Process] C:\WINDOWS\system32\config\services.exe

    O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML

    O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://hard-virgins.com/dl/adv59/x.chm::/load.exe

    O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} (iSearch Toolbar) - ms-its:mhtml:file://C:\ss.MHT!http://toolbar.isearch.com/install/00002/chm.chm::/files/initial.cab

    Download CWShredder and run. Be sure ALL other windows are closed and use the Fix button and follow the instructions you will receive.

    There also may be hidden files. See HERE for how to show hidden files.

    Then reboot into safe mode and delete:

    C:\WINDOWS\System32\toolbar.dll
    C:\WINDOWS\reg33.exe
    C:\WINDOWS\dl.exe
    C:\WINDOWS\dlm.exe
    C:\WINDOWS\sxchost.exe
    C:\WINDOWS\system32\config\services.exe

    Reboot and then post a fresh HijackThis log.

    Regards,
    Kent
     
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