Spybot S&D Crashing

Discussion in 'adware, spyware & hijack cleaning' started by OwenJI, Jun 25, 2004.

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  1. OwenJI

    OwenJI Registered Member

    Joined:
    Jun 4, 2004
    Posts:
    11
    This isn't so much an urgent problem as it is a severe annoyance. Spybot Search and Destroy stops responding in the middle of its "Fix Problems" process. I've updated to the latest definitions and re-installed the program itself. Any thoughts? Could a harmful program or spyware be causing this?

    Thanks,
    Owen
     
  2. IMM

    IMM Spyware Fighter

    Joined:
    May 6, 2004
    Posts:
    351
    Are u running the Teatimer ?
    Which OS ?
     
  3. OwenJI

    OwenJI Registered Member

    Joined:
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    Posts:
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    Teatimer? I don't know what that is so I don't think so :) I'm running Win98 SE.

    Thanks,
    Owen
     
  4. IMM

    IMM Spyware Fighter

    Joined:
    May 6, 2004
    Posts:
    351
    Post the scan log from HijackThis
    Unzip it somewhere to keep and run hijackthis.exe - press Scan - the Scan button changes to a Save Log button
    Save, and then copy and paste the entire log here.
    Dont' choose to fix anything yet - most entries will be harmless
     
  5. OwenJI

    OwenJI Registered Member

    Joined:
    Jun 4, 2004
    Posts:
    11
    OK, here's the log:

    Logfile of HijackThis v1.97.7
    Scan saved at 11:25:58 PM, on 6/27/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\ACS495\MIXGHOST.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\AMERICA ONLINE 9.0\WAOL.EXE
    C:\PROGRAM FILES\COMMON FILES\AOL\ACS\ACSD.EXE
    C:\PROGRAM FILES\AMERICA ONLINE 9.0\SHELLMON.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\AMERICA ONLINE 9.0\AOLWBSPD.EXE
    D:\INSTALLERS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Provided by Owen...You're Welcome
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [OEMCleanup] C:\WINDOWS\OPTIONS\OEMRESET.EXE
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [Mixghost] C:\ACS495\MixGhost.exe
    O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: ATI TV (HKLM)
    O9 - Extra button: Dell Home (HKCU)
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
    O16 - DPF: {0EC4C9E3-EC6A-11CF-8E3B-444553540000} (WaveTab Control) - http://www.riffinteractive.com/setup/RiffLick.cab
    O16 - DPF: {498A0AC2-A3AC-11D4-80A9-0050DA680987} (HearMe (Firewall) Voice Control) - http://www.brainfuse.com/tfjava2/HearME2.5.2/hmvcfe.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2e529727a6ef04/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38145.5566435185
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52....apple.com/saba/us/win/QuickTimeInstaller.exe
    O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = aoldsl.net
     
  6. IMM

    IMM Spyware Fighter

    Joined:
    May 6, 2004
    Posts:
    351
    I can see no obvious reason
    If, when you run it - you choose not to fix the cookies (uncheck it) does it still crash ?

    I also doubt you need this one
    O4 - HKLM\..\Run: [OEMCleanup] C:\WINDOWS\OPTIONS\OEMRESET.EXE
     
  7. OwenJI

    OwenJI Registered Member

    Joined:
    Jun 4, 2004
    Posts:
    11
    Yes, it crashes no matter which items are checked or unchecked.
     
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