I have addressed this issue earlier in August. There wasn't a resolution at that time that was suggested to me in the posts. I was wondering if there is something new at this time, or... perhaps there has been some changes to the new update. I am running Windows Me.... There were several people in this forum that had the same problem. ( Recap ) Downloaded new version ( 3.2), installed... then when clicked finished... it crashed, There of course was an error message. Not sure what it was at the moment, however; it is posted in an earlier post in this forum. I went back and picked up the 3.1 version. Running it until someone here fixes me a new version to run Hurrrrrrrrry Techies! Please share if anyone has knowledge of corrections for this download.