Spware error 384

Discussion in 'adware, spyware & hijack cleaning' started by kab, Apr 6, 2004.

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  1. kab

    kab Registered Member

    Joined:
    Apr 6, 2004
    Posts:
    1
    I've been getting the Spyware Error 384 when opening IE.
    I ran Spybot S& D and still got error after restart.
    I deleted my C:Windows\secure.html and now I get a blank screen getting into IE and it tells me it can't find secure.html. I noticed it also add porn sites in Favorites list.

    I then downloaded and ran HijackThis. Here's the log.
    Please advise on next step.

    Logfile of HijackThis v1.97.7
    Scan saved at 10:57:25 AM, on 4/6/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\WINDOWS\System32\msrexe.exe
    C:\WINDOWS\svchost.exe
    C:\WINDOWS\reg32.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\Program Files\McAfee.com\MPS\mscifapp.exe
    C:\Program Files\Internet Optimizer\optimize.exe
    C:\WINDOWS\System32\rzxuluso.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\DOCUME~1\SEANBO~1\LOCALS~1\Temp\msbb.exe
    C:\Documents and Settings\Sean Boyd\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.myhandysearch.com/s.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myhandysearch.com/s.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ecvifu.t.muxa.cc/s.php?aid=420 (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ecvifu.t.muxa.cc/s.php?aid=420 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ecvifu.t.muxa.cc/s.php?aid=420 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myhandysearch.com/s.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.myhandysearch.com/s.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://ecvifu.t.muxa.cc/h.php?aid=420 (obfuscated)
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dell4me.com/myway
    O2 - BHO: TX4 - {00000000-08C8-8E68-587B-61F804EE6164} - C:\WINDOWS\System32\avisynth32.dll
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - (no file)
    O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\Program Files\Lycos\Sidesearch\sidesearch13218.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
    O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: IE Search Bar - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [System Service] C:\WINDOWS\System32\msrexe.exe
    O4 - HKLM\..\Run: [Online Service] C:\WINDOWS\svchost.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Reg32] C:\WINDOWS\reg32.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [MPSExe] C:\Program Files\McAfee.com\MPS\mscifapp.exe /embedding
    O4 - HKLM\..\Run: [sys] regedit -s sys.reg
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
    O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
    O4 - HKLM\..\Run: [xutnoodj] C:\WINDOWS\System32\rzxuluso.exe
    O4 - HKLM\..\Run: [msbb] c:\docume~1\seanbo~1\locals~1\temp\msbb.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: winlogon.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Sidesearch (HKLM)
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/bridge.cab
     
  2. Shadowwar

    Shadowwar Spyware Expert

    Joined:
    Feb 26, 2004
    Posts:
    305
    Please download the latest version of cwshredder from here:

    http://www.spywareinfoforum.com/downloads/tools/CWShredder.exe

    run it. Click fix/next. Let it fix all if finds.
    Than do this:

    Now download Ad-Aware at http://www.lavasoftusa.com/support/download/
    After installing AAW, and before running the program, FIRST update the reference file following these instructions.

    Now do the following:

    - Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
    check: "Unload recognized processes during scanning."

    - Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
    Check: "Let Windows remove files in use after reboot."

    Press "Scan Now"

    - Check option "Use Custom scanning options"
    - Check option "Activate In-Depth Scan"
    - Press "Select drives\folders to scan"
    - Select the active partition which is usually C:

    Now press "Next" to let Ad-aware scan your drives...
    It will find a number of "bad" files and registry keys. Click 'Next' again
    Right-click in that pane and choose "select all"

    If it finds "bad" files and registry keys, press "Next" again
    It will ask you whether you'd like to remove all checked items. Click OK.

    Finally, close Ad-Aware, and reboot.

    post a new hijackthis log when done.
     
  3. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Hi kab,

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.myhandysearch.com/s.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.myhandysearch.com/s.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ecvifu.t.muxa.cc/s.php?aid=420 (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\WINDOWS\secure.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ecvifu.t.muxa.cc/s.php?aid=420 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ecvifu.t.muxa.cc/s.php?aid=420 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.myhandysearch.com/s.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.myhandysearch.com/s.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\secure.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://ecvifu.t.muxa.cc/h.php?aid=420 (obfuscated)

    O2 - BHO: TX4 - {00000000-08C8-8E68-587B-61F804EE6164} - C:\WINDOWS\System32\avisynth32.dll
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - (no file)
    O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\Program Files\Lycos\Sidesearch\sidesearch13218.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

    O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
    O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O3 - Toolbar: IE Search Bar - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll

    O4 - HKLM\..\Run: [System Service] C:\WINDOWS\System32\msrexe.exe
    O4 - HKLM\..\Run: [Online Service] C:\WINDOWS\svchost.exe

    O4 - HKLM\..\Run: [Reg32] C:\WINDOWS\reg32.exe

    O4 - HKLM\..\Run: [sys] regedit -s sys.reg
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
    O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
    O4 - HKLM\..\Run: [xutnoodj] C:\WINDOWS\System32\rzxuluso.exe
    O4 - HKLM\..\Run: [msbb] c:\docume~1\seanbo~1\locals~1\temp\msbb.exe

    O4 - Global Startup: winlogon.exe
    O9 - Extra button: Sidesearch (HKLM)

    O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/bridge.cab

    Download and run: http://www.spywareinfoforum.com/~merijn/files/CWShredder.exe
    Use the Fix button and follow the instructions you will receive.

    Then reboot into safe mode and delete:
    c:\program files\iesearchbar <= entire folder
    C:\WINDOWS\System32\msrexe.exe
    C:\WINDOWS\svchost.exe <= NOTE: do not try to delete C:\WINDOWS\system32\svchost.exe which is the real Windows file
    C:\WINDOWS\reg32.exe
    sys.reg
    C:\WINDOWS\Downloaded Program Files\bridge.dll
    C:\Program Files\Internet Optimizer <= entire folder
    C:\WINDOWS\Belt.exe
    C:\WINDOWS\System32\rzxuluso.exe
    c:\documents and settings\[owner]\local settings\temp\msbb.exe

    Regards,

    Pieter
     
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