Spotify Charge on Credit Card - No Spotify Downloaded or Installed

Discussion in 'mobile device security' started by baumgrenze, Sep 12, 2020.

  1. baumgrenze

    baumgrenze Registered Member

    Joined:
    Feb 24, 2005
    Posts:
    12
    My most recent CC statement included a $9.99 ongoing charge for Spotify.

    I have no interest in Spotify. I can't find evidence I downloaded it or installed it, either on an iPhone or a desktop. Is there a known security threat that uses their name to extract money from credit cards?

    Perhaps I missed a tool for finding it in Apple's IOS. I didn't find it in Storage in settings, nor did I find the name on my C: drive save for an entry in an Avast icons folder for a spotify_com.png.

    Thanks,
    baumgrenze
     
  2. hawki

    hawki Registered Member

    Joined:
    Dec 17, 2008
    Posts:
    5,554
    Location:
    DC Metro Area
    @baumgrenze

    This might be an early warning that someone has your creditcard details and is using it.

    Read this and consider cancelling your current card and getting a new CC number from your bank:

    "Watch Out for This Clever Credit Card Scam
    Not all fraud is big and obvious. You must take this step..."

    https://www.fool.com/investing/2018/02/27/watch-out-for-this-clever-credit-card-scam.aspx
     
  3. baumgrenze

    baumgrenze Registered Member

    Joined:
    Feb 24, 2005
    Posts:
    12
    I've done that.

    I went back through my browser history and found that I visited a 'shopping cart' associated with a company that advertises access to VIN records. It is dated 8/15/20, 3 days before this charge. I find no evidence that I completed the transaction. As far as I can tell I filled in no personal information. It was near midnight, I was tired, so I closed the page and went to bed.

    Can a 'shopping cart' visit which I shut down provide a scammer with information about me that is useful in a database. This page offered me the opportunity to use PayPal when it is offered. There is no PayPal record of a transaction during the time in question.

    How would the scam described in the fool.com editorial work? Doesn't the seller have to provide the CC company with credentials just like the buyer? Does this suggest a 'mole' in the Spotify business who is profiting him/her self?

    Thanks,
    baumgrenze
     
  4. snerd

    snerd Registered Member

    Joined:
    Dec 8, 2007
    Posts:
    114
    Location:
    U.S.A.
    I think you go to your iTunes account and click on Subscriptions, and there is where you enable/disable payments through Apple.
     
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