TI 6.0 and 7.0 always worked well for me in Windows XP up to now. However, maybe its a double whammy but the combination of SP2 and TI 8.0 is causing much much grief. Here's an explanation as I sent it to support via email... True Image Version 8.0 Build 763 Registration XXXXXXXXXXXXXXXXX, purchased upgrade yesterday, using Windows XP Home (SP2 version, sadly, with all critical updates) Having never had a problem before with True Image, I am very suspicious of SP2. At any rate, I am unable to use the latest Version on this computer. Up to now, I have either used a separate partition on my hard drive, or backup to DVD or external drive for imaging. DVD burner support has always been flaky, though I have two DVD drives. But backup to partition or external hard drive worked up until yesterday, the first time I have tried to do so since upgrading to XP SP2 and upgrading from TI 7 to TI 8.0. At first I tried several times to add incremental images to the image partition. Nothing happened for about 15 minutes at which time I got an estimate that it would take 1 day and 8 hours to do the incremental backup. I tried again and got an estimate of under 1 minute to do the same job, but nothing happened for 20 minutes. Then I reinstalled 8.0, shut the computer down, restarted and tried again, and again nothing happened. I tried backing up to DVD with four different types of media then on an Iomega Super Drive and a Pioneer A04 DVD drive (both 4X recent), each time received a message of disk full or or poor quality (though these are high quality – and tried both DVD-R and DVD+R top brands). When this failed I tried to backup to CD-R. It seemed to work, but it took 15 cd’s. I tried to check the archive and the images are said to be corrupt. In the process of trying to back up to the partition, I also tried imaging a full set rather than incremental, forcing me to delete all my recent backups, this did not work either. I then tried to use the Acronis Secure Zone method – this seemed to work properly, but I have no way to archive this in case I have a hard drive failure… Any help very much appreciated as I have important data on this computer, and do not feel secure until I am able to back it up… Many thanks for any assistance….