sometime nod32 v4 fails to autoupdate,why?

Hi

i use nod32 under w7 and xp
and sometime it fails to autoupdate
i 'm sure it nod tries to update , i can see the icon spin
i can see in the firewall log , i tried to connect the servers

but nothing , it doesn't download the update

everything is set to auto
and about the schedules are the built in , i mean the dafault

i guess the only cure is clear the cache , e click update

but what does it cause the failure?

i did notice the same issue for licensed and trial version

sadly there is no command line to clear the cache and update ,for example a task to run once at month or every 2 weeks

disable the pop up after an update i think is not advisable, recommended


thanks
cheers

 

Hello Mantra
You can always check the communications with Eset update server to see if there is a connection through, by following the step 8 in this link: http://kb.eset.com/esetkb/index?page=content&id=SOLN2206

Take Care

NoobStick

 

can i do it?

thanks NoobStick

i did and seems to be fine
i guess that sometime nod tries to update when i'm offline

is clear cache = delete this folder=C:\Documents and Settings\All Users\Applications Data\ESET\ESET NOD32 Antivirus\Updfiles\ ??

or clear cache delete others files / folders or regkey ..


is this folder protected by nod self defence? because i could write a code that could purge this folder every day , once at the shut down of the pc

 

Hey Mantra
If you will clear update cache try to see this link: http://kb.eset.com/esetkb/index?page=content&id=SOLN2071

Best Regards and take care

NoobStick

 

Is your license valid yet?
Have you checked the date/time in control panel?
Have you tried to clear the cache and change to pre-release updates temporarily?

 

yes it is
and on the second pc , fresh install , it's trial version still working

no i did not

yes i would like to know if i can do a script to delete the cache folder
so i can schedule it
but i guess these folders are protect by nod32 v4


may i ask a question ?
did you have the same situation with v3 and v4 ?
i mean clear cache because nod did not update..?

thanks

 

thanks

did you have some problems with the automatic update with v4 or v3?

cheers

 

Hey Mantra
Nope, no problems whatsoever regarding " automatic update" with v4 or v3. But I do remember a Virus Signature Database Update last year that causing problems but that is another story.

Take care my friend

NoobStick.

 

offline

thanks

but i did notice that problem can occur when i'm offline and nod32 attempt to autoupdate(via schedule)
a clear cache fix , but it's boring

about update server did you set auto select or did specify one?

 

Re: offline

Hi Mantra
It is configured to auto select.
"See you around"

NoobStick